Team Lead, Internal Controls Assurance

2 weeks ago


Manila, National Capital Region, Philippines QBE Group Shared Services Centre Full time ₱1,200,000 - ₱2,400,000 per year

Primary Details

Time Type: Full time

Worker Type: Employee

Based in Manila and/or Cebu and reporting to the Manager, Internal Controls Assurance, this role will lead Global Internal Controls Assurance (ICA) testing and other engagements primarily across the Global Finance to provide assessment on the adequacy, efficiency, and effectiveness of financial accounting and reporting internal controls on a timely and periodic basis. This role will have direct staff reports and is expected with people management responsibilities and leadership position in executing Global ICA testing and other engagements. Whilst supervising his/her respective controls assurance team, he/she is also expected to provide support across all teams within the ICA Team when able and needed. Also, this role has a dotted (matrix) reporting line into the Head of Group Finance Operational Risk & Assurance.

Primary Responsibilities


• Develop and monitor an effective and risk-based test plan to appropriately determine nature, timing, and extent of work in accordance with the Global ICA framework and operating guidance. [Strategy and Planning]


•Develop and/or support implementation of Global ICA initiatives to drive continuous improvement in the efficiency and quality of work. [Strategy and Planning]


•Manage time and resources efficiently and effectively in delivering Global ICA testing and other engagements such as special investigation reviews and ad-hoc requests by management. [Strategy and Planning]


•Support the Manager, Internal Controls Assurance, and Senior Manager, Financial Controls Assurance, in developing, implementing, and monitoring key performance indicators (KPIs) and other measures for individual, team, and functional performance evaluation of the Global ICA's GSSC staff. [Policy, Process, and Procedures]


•Develop and maintain effective ongoing working relationships within the Global Finance community and other stakeholders to understand needs and manage expectations. [Customer Focus]


•Collaborate with key stakeholders in evaluating business operations and processes. [Customer Focus]


•Assume primary responsibility for the respective divisional or functional support teams and act as subject matter expert for the Global ICA. [Technical Performance]


•Review and finalize testing findings for inclusion in the final ICA report and recording of issues in Insight. [Technical Performance]


•Self-management of career development and training. [Leadership/People Management]


•Lead controls assurance teams as role model in coaching and developing others to ensure a high standard of performance. [Leadership/People Management]


•Supervise direct reports for compliance with Global ICA and QBE policies and procedures in the course of work, including the provision of on-the-job training and review of work performed. [Leadership/People Management]

Required Education


• Bachelor's Degree or equivalent combination of education and work experience

Required Experience


• Years of relevant experience

Required Licenses/Certifications


• Certified Public Accountant and/or Certified Internal Auditor

Preferred Competencies/Skills


• Ability to work independently, with limited direction and guidance, and provide appropriate coaching to other Global ICA members.


•Ability to effectively lead and motivate a team and take charge of direct reports' professional development and wellbeing.


•Strong verbal and written communication skills to effectively communicate with management and global stakeholders.


•Ability to persuade others, sell ideas and, obtain management buy-in for constructive change.


•Advanced analytical and critical thinking skills


•Ability to deliver multiple engagements and work with a diverse team.


•Adaptable to change and able to work in a dynamic environment.


•Advanced knowledge and use of desktop applications, including data analysis tools.

Preferred Education


• Bachelor's Degree or equivalent combination of education and work experience

Preferred Education Specifics


• Accountancy, Internal Auditing, and/or Finance

Preferred Experience


• Some relevant experience in audit or similar assurance role

Preferred Licenses/Certifications


• Certified Public Accountant, Certified Internal Auditor and/or other globally recognized certifications.

Preferred Knowledge


• Understanding of IFRS accounting and financial reporting, audit standards, and governance frameworks.


•Data analytics.


•Strong understanding of internal audit principles, and risk assessment and management principles and practices.


•Strong understanding of risk and internal control concepts, relating to insurance business processes, BPO in general, and risk management.


•Very good understanding of aspects of accounting and financial reporting, regulatory environment, including basic compliance obligations.


•Prior industry experience in financial services and insurance.

QBE Cultural DNA


• Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:


•We are customer-focused


•We are technical experts


•We are inclusive


•We are fast-paced


•We are courageous


•We are accountable


•We are a team


•All employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices

Happy to talk flexible working arrangement

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