Front Office Supervisor

14 hours ago

Bacolod City, Western Visayas, Philippines 42a26eb6-9f45-4fe0-bc5c-568576d58fdf Full time ₱300,000 - ₱500,000 per year

Qualifications:

  • Bachelor's degree in Hospitality Management or related field preferred
  • Minimum of 2 years experience in a front office supervisory role in a hotel or hospitality setting
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Excellent customer service and interpersonal abilities, with a focus on exceeding guest expectations
  • Proficiency in hotel management software and Microsoft Office suite
  • Flexibility to work evenings, weekends, and holidays as required by the demands of the position

Key Responsibilities:

  • Supervise the daily operations of the front desk, including guest check-in and check-out, reservations management, and guest services
  • Train, coach, and mentor front desk associates to ensure adherence to hotel standards and procedures
  • Monitor front desk performance and productivity, providing feedback and implementing strategies for improvement
  • Handle guest inquiries, requests, and complaints in a professional and timely manner, ensuring guest satisfaction and retention
  • Assist with scheduling, staffing, and payroll management for the front desk team
  • Maintain accurate records and reports related to front desk operations, including occupancy rates, room inventory, and guest preferences
  • Collaborate with other hotel departments to coordinate guest services and ensure seamless communication and coordination
  • Uphold hotel policies and procedures, including safety and security protocols, to ensure the safety and well-being of guests and staff

  • Front Office Supervisor

    15 hours ago

    Bacolod City, Western Visayas, Philippines L'Fisher Hotel Full time ₱240,000 - ₱300,000 per year

    Qualifications:Bachelor's degree in Hospitality Management or related field preferredMinimum of 2 years experience in a front office supervisory role in a hotel or hospitality settingStrong leadership and communication skills, with the ability to motivate and inspire a teamExcellent customer service and interpersonal abilities, with a focus on exceeding...

  • Front Office Supervisor

    1 week ago

    Iloilo City, Western Visayas, Philippines DoubleDragon Properties Corp. Full time ₱400,000 - ₱600,000 per year

    FRONT OFFICE SUPERVISORResponsible for supervising Front Office operations of hotel and providing support to the Duty ManagerQualificationsGraduate of BS Hotel and Restaurant Management or any related courseMinimum of 3 years experience as Front Office Associate and 1-year experience in a supervisory roleExperienced in OPERA systemExcellent oral...

  • Front Office Associate

    3 days ago

    Bacolod City, Western Visayas, Philippines Private Advertiser Full time ₱15,000 - ₱30,000 per year

    Bachelor's Degree in Hospitality/Tourism/Hotel Management or equivalent.At least one year of front desk experience in the hospitality industryStrong communication, customer service skills, and problem-solving abilitiesAble to work a flexible schedule, including evenings, weekends, and holidays

  • Front Office Supervisor

    3 days ago

    Cebu City, Central Visayas, Philippines Filinvest Group Full time ₱1,200,000 - ₱2,400,000 per year

    Filinvest Hotel: CRIMSON RESORT & SPA MACTANIn accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the Front Office Manager, the Front Office Supervisor is responsible for guest registration, guest check - out, cashiering and foreign exchange. The position...

  • Building Manager

    3 days ago

    Bacolod City, Western Visayas, Philippines Rockwell Land Corporation Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionResponsible for performing functions relating to the management of the residential real estate, establishing, and maintaining programs for the performance of the building systems.Such programs include a routine review and inspection of the various mechanical, electrical, life safety, plumbing, and elevator equipment and include a checklist of...

  • Supervisor, Workforce Management

    3 days ago

    Bacolod City, Western Visayas, Philippines Ubiquity Full time ₱600,000 - ₱800,000 per year

    We're hiring.The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the Workforce Manager and internal business leaders to determine corrective actions to mitigate events that impact...

  • Reservations Supervisor

    3 days ago

    Iloilo City, Western Visayas, Philippines Belmont Hotel Iloilo Full time ₱900,000 - ₱1,200,000 per year

    Reservations SupervisorLocation: Belmont Hotel IloiloDepartment: Sales & MarketingEmployment Type: Full-TimeReports To: Director of SalesAbout Us:At Belmont Hotel Iloilo we believe every moment should be unforgettable. Our property blends timeless elegance with curated experiences that celebrate culture, cuisine, and connection. We're looking for a...

  • Front Office Associate

    1 week ago

    Iloilo City, Western Visayas, Philippines DoubleDragon Properties Corp. Full time ₱150,000 - ₱250,000 per year

    Qualifications:Candidate must possess at least a Bachelor's degree in Hospitality / Tourism / Hotel Management or equivalent.Good in written and verbal communicationCan work with minimal supervisionHas strong interpersonal skills.Can work in shifting schedule.Duties and Responsibilities:Greets and administers check-in and check-out of guests; handles...

  • Hotel Duty Supervisor

    2 weeks ago

    Bacolod City, Western Visayas, Philippines Chefs & Bakers Full time ₱400,000 - ₱800,000 per year

    Key Responsibilities:Supervise front desk, housekeeping, and maintenance staff to ensure smooth daily operations.Monitor check-in/check-out processes to maintain efficiency and a positive guest experience.Handle guest complaints and requests promptly and professionally.Ensure all areas of the hotel are clean, well-maintained, and meet quality...

  • Facilities and Admin Supervisor

    6 days ago

    Bacolod City, Western Visayas, Philippines ServiceFirstCX Full time ₱420,000 - ₱540,000 per year

    ServiceFirst is a world-class call center and BPO with strategic locations around the globeproviding an elevated Customer Experience to benefit our client's businesses with exceptional customer engagement.While our core business is to help our partners better serve their customers, ServiceFirst will also provide reduced labor and operational costs, a...