
Operations Coordinator
1 day ago
Operations Coordinator
At Park Thrive, we help clients turn unused parking into revenue and optimize the profitability of existing paid parking through our best-in-class, customizable software. We are looking for a creative and organized Operations Specialist to join our team. This person will onboard new clients, manage a variety of contractors and help provide excellent customer support to our clients once they are live.
Key Responsibilities:
- Manage the onboarding process for new clients from software to physical setup (~40% of the role)
- Support the sales team as they manage the full sales cycle with prospective clients
- Source and manage contractors who will help monitor client parking lots
- Leverage support resources to provide customer support to clients
- Help create and maintain customer support resources and processes
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Help maintain accurate records of sales activities in the CRM
Qualifications:
- Track record of leadership and motivating people to get the job done
- Comfortable working in a dynamic environment with a strategy that is evolving in real time
- Comfortable working in a hybrid environment
- Demonstrated analytical and problem solving mindset
- Self-motivated and flexible with the ability to wear multiple hats and prioritize effectively
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Comfortable with CRM software and excited to learn about other business tools
- Proficient with a power drill and gorilla tape
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