International Customer Service Representative

1 week ago

Pasig, National Capital Region, Philippines OutForce Full time ₱15,000 - ₱30,000 per year


Bitcoin Depot is seeking a Customer Service Agent to manage customer queries and complaints. This would also include resolving incoming tickets, transferring non customer related queries to the proper departments, and working with a team of agents looking to achieve the same goals To exceed at this job, patience is needed for unruly customers as well as minimal computer experience.

Bitcoin Depot is the largest multi-cryptocurrency ATM Networks in the world offering users the ability to buy and sell Bitcoin, Litecoin, and Ethereum instantly at locations made up of BTMs and BDCheckout locations. Our mission is to bring cryptocurrency to the masses.

We are proud to be an Atlanta Journal-Constitution Top Work Place for 2021 and 2022, the inc 5000, and placing on the ACG Georgia Fast 40 list for two consecutive years. Additionally, we recently announced a definitive agreement for becoming a publicly listed company.

Responsibilities

  • Promptly and politely answer incoming calls, tickets and chats messages from customers.
  • Answer calls from 3rd party support vendors and answer questions related to status of ATMs. Transfer these calls to the appropriate department as necessary.
  • To work in tandem with other departments within the organization to report and resolve any relatable inquiries.
  • Accept or reject account approval submissions
  • Troubleshoot customer account inquiries
  • Properly document and note reports of scam or fraudulent activity.
  • Process compliance related tasks with precision and attention to detail.
  • Meeting and maintaining Key Performance Indicators (KPIs)

  • Customer Service Representative(Voice

    4 days ago

    Pasig, National Capital Region, Philippines H.M.O. INTERNATIONAL RECRUITMENT INC. Full time

    About the roleH.M.O. INTERNATIONAL RECRUITMENT INC.' is seeking a talented Customer Service Representative to join our dynamic team at our Pasig City Metro Manila location. As a Customer Service Representative, you will play a crucial role in providing exceptional customer service, handling both voice and non-voice interactions. This full-time position is an...

  • Customer Service Representative

    1 week ago

    Pasig, National Capital Region, Philippines JOB CONNECT RESOURCES INC. Full time ₱300,000 - ₱360,000 per year

    Customer Service Representative - International Account Industry: ECOMMERCEWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...

  • Customer Service Representative

    1 week ago

    Pasig, National Capital Region, Philippines JOB CONNECT RESOURCES INC. Full time ₱240,000 - ₱360,000 per year

    Customer Service Representative - International AccountIndustry: ECOMMERCEWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...

  • Customer Service Representative

    2 days ago

    Pasig, National Capital Region, Philippines JOB CONNECT RESOURCES INC. Full time

    URGENT HIRINGCUSTOMER SERVICE REPRESENTATIVE (CSR)CHAT SUPPORTJob Connect Resources Inc.(DOBA PHILIPPINES)ON SITE (not work from home) mode of Communication: English interview flow (Basic English) With Experience in Customer Service representative (CSR) at least 6 months, Local and International Account Scripts are provided Work-like SHOPEE or LAZADA ...

  • Customer Service Representatives

    1 week ago

    Pasig, National Capital Region, Philippines Nezda Technologies, Inc. Full time $25,000 - $35,000 per year

    We are hiring for the Customer Service Representative RoleAs we are expanding our team for the Customer Service Representative Role and we want you to be part of it Come and be part of the amazing teamQualifications:SHS/College Level (2nd-year completer) with at least 6 month BPO international voice experienceCollege Graduate with or without BPO...

  • Customer Service Representative

    4 days ago

    Pasig, National Capital Region, Philippines PH Global Jet Express Inc. (J&T Express) Full time

    Customer Service Representative is responsible for managing customer queries and complaints via our company hotline, social media, and email channels. CSR also processes modifications on the route or parcels and escalate complaints across a number of communication channels and through data analysis, push relevant departments to make improvements, reduce...

  • Customer Service Representative

    1 week ago

    Pasig, National Capital Region, Philippines International SOS (Phils.), Inc. Full time ₱300,000 - ₱600,000 per year

    Job Title: Operations SpecialistLocation: Ortigas, PasigPurpose of the Job:This position is accountable for assuring the 24hours delivery of the whole range of medical assistance services to all International SOS members. The Medical Operations Coordinator (International Operations Specialist) is the first point of contact for the Clients, Members, Service...

  • Customer Service Representative

    1 week ago

    Pasig, National Capital Region, Philippines Dencom Consultancy & Manpower Services Full time ₱250,000 - ₱500,000 per year

    We are looking for a motivatedCustomer Service Representativeto join our International Airline account. The ideal candidate will provide exceptional support to airline customers through multiple communication channels, ensuring a seamless travel experience.ResponsibilitiesRespond to customer inquiries via phone, email, chat, or other omnichannel...

  • Customer Service Representative

    1 week ago

    Pasig, National Capital Region, Philippines International SOS Full time ₱250,000 - ₱500,000 per year

    Job Title: Operations CoordinatorSet-up: Work OnsiteLocation: Ortigas, PasigShift and Schedule: 24/7 | Shifting ScheduleOverall Purpose of the Job:The Compass Operations Coordinator is responsible for fulfilling or coordinating all types of assistance requests originating through the beneficiaries of Compass A&H Business Travel policies. Work in close...

  • Customer Service Representative

    1 week ago

    Pasig, National Capital Region, Philippines Asia Teleservices Inc Full time ₱96,000 - ₱360,000 per year

    We're looking for a customer-focused and tech-savvy professional to join our team as a Customer Service Representative for a Hong Kong–based telecommunications account. The ideal candidate is proactive, detail-oriented, and passionate about delivering exceptional service across voice, email, and chat channels.Job Key Responsibilities:Provide top-notch...