Credit and Collection Officer
3 days ago
- Updating customer payment records
- Discussing customer financial statements
- Chasing payment of overdue bills and outstanding debts
- Negotiating suitable payment plans to facilitate payments/creating repayment plans
- Contacting customers through inbound and outbound calls to collect debts
- Writing final notice warnings and advising customers
- Initiating legal action/instituting legal action/contacting lawyers
- Investigating delinquent accounts
- Following legislative guidelines and the Privacy Act
- Escalating calls
- Hitting collection goals
- Entering data into software and databases
- Review the company debtor list.
- Contact customers and inform them of their overdue bills.
- Advise customers on their payment options and suggest methods of payment.
- Negotiate suitable payment plans.
- Maintain customer payment records.
- Prepare customer financial statements for banks and the state credit department.
- Write notice warnings to customers when payments are not being made.
- Start legal action when customers fail to pay their debt.
- Respond to customer queries.
- Contact lawyers and insurance agencies to facilitate payments.
- Other related tasks may be assigned from time to time
Job Type: Full-time
Pay: Php20, Php25,000.00 per month
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Accounting: 1 year (Preferred)
Work Location: In person
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