
ICT Infrastructure Staff
2 weeks ago
About the role
We are seeking an experienced ICT Infrastructure Staff in Taguig City Metro Manila. This full-time position is responsible for providing technical support and maintenance for our organization's IT infrastructure, ensuring optimal performance and reliability.
What you'll be doing
- Monitoring and maintaining the organization's IT systems, including servers, networks, and security systems
- Troubleshooting and resolving technical issues to ensure uninterrupted operation of IT services
- Implementing and maintaining backup and disaster recovery procedures
- Providing support and training to end-users on IT-related matters
- Documenting IT processes and procedures to maintain consistent service delivery
- Collaborating with cross-functional teams to identify and implement improvements to IT infrastructure
- Staying up to date with emerging technologies and best practices in the field of IT infrastructure management
- Managing laptops and other IT assets
- Doing IT inventory
What we're looking for
- Minimum of 1 year of experience in IT infrastructure support and management
- Proficient in the installation, configuration, and troubleshooting of servers, networks, and security systems
- Strong understanding of networking protocols, hardware, and software
- Familiarity with virtualization technologies, cloud computing, and backup/disaster recovery solutions
- Excellent problem-solving and analytical skills
- Effective communication and collaboration skills to work with both technical and non-technical stakeholders
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