Driver Operation(Acquisiiton), SPX Express
2 days ago
Department Operations
LevelExperienced (Individual Contributor)
LocationPhilippines - Manila
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Manage driver onboarding, engagement and retention
- Develop and maintain SOP related to driver operation process
- Develop and maintian driver education documents
- Support the execution of driver schemes, and manage driver communication/sentiment
- Resolve driver issues and coordinate with support teams for escalations
- Analyze performance data to improve driver experience
Requirements:
- Bachelor's degree in Business, Operations or related fields
- Strong problem-solving and coordination skills
- Comforbable working with large datasets and fast-paced environments
- Detail-oriented, with strong organizational and communication skills
- 1-3 year of exprience in driver operations or logistic operationss is preferred
-
Driver Operation(Acquisiiton),
1 week ago
Manila, National Capital Region, Philippines SPX Express Full time ₱600,000 - ₱1,200,000 per yearJob DescriptionManage driver onboarding, engagement and retentionDevelop and maintain SOP related to driver operation processDevelop and maintian driver education documentsSupport the execution of driver schemes, and manage driver communication/sentimentResolve driver issues and coordinate with support teams for escalationsAnalyze performance data to improve...
-
Driver Strategy Planning Manager,
1 week ago
Manila, National Capital Region, Philippines SPX Express Full time $90,000 - $120,000 per yearAbout The TeamWe drive operational excellence through structural problem solving, data-driven planning, performance analysis, and process innovation. Join us, and turn your vision and strategy into real-world business execution that drives impactJob DescriptionAs a Driver Strategy Planning Manager, you will support SPX's last-mile operations by optimizing...
-
First Mile DTS
2 days ago
Manila, National Capital Region, Philippines SPX Express Full time ₱900,000 - ₱1,200,000 per yearJob DescriptionKey Responsibilities:Serve as the primary point of contact for fleet Supply allocation and pre-dispatch operations.Develop and optimize daily, weekly, and long-term fleet schedules based on operational needs, Operations requirements, vehicle availability, and driver availability.Analyze operational data to identify trends and improve fleet...
-
Driver Acquisition Lead
2 days ago
Manila, National Capital Region, Philippines SPX Express Full time ₱40,000 - ₱80,000 per yearJob DescriptionSource and attract potential drivers through multiple channels, including online and offline campaigns, community partnerships, and referral programs.Monitor driver acquisition performance and provide insights and recommendations to improve lead conversion rates.Manage and maintain accurate driver records, handle onboarding logistics, and...
-
Manila, National Capital Region, Philippines SPX Express Full time ₱1 - ₱2 per yearJob DescriptionThe Security - Special Investigations Officer supports the Security Sub-lead for Special Projects by conducting investigations on high profile cases, and conducting special security or intelligence operations to uncover fraudulent and criminal activities within SPX, which may extend to external entities posing serious risk on our company...
-
Features Specialist
2 weeks ago
Manila, National Capital Region, Philippines SPX Express Full time ₱1,200,000 - ₱2,400,000 per year*Job Description:*The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The...
-
Commercial Strategy
2 weeks ago
Manila, National Capital Region, Philippines SPX Express Full time ₱900,000 - ₱1,200,000 per yearJob DescriptionSupport the SPX Express Strategy Team in driving commercial performance by analyzing seller and sales data, monitoring key metrics, and executing projects that enhance acquisition, retention, and overall revenue impact. This role will transform commercial data into actionable insights, support strategic decision-making, and help design...
-
Business Analyst
1 week ago
Manila, National Capital Region, Philippines SPX Express Full time ₱900,000 - ₱1,200,000 per yearAbout The TeamSupport theSPX Express Strategy Teamin driving commercial performance by analyzing seller and sales data, monitoring key metrics, and executing projects that enhance acquisition, retention, and overall revenue impact. This role will transform commercial data into actionable insights, support strategic decision-making, and help design...
-
Agency Management Acquisition
2 days ago
Manila, National Capital Region, Philippines SPX Express Full time ₱900,000 - ₱1,200,000 per yearJob DescriptionWorks with partner agencies to build fleet requirements of operations in a timely manner.Collaborate with operations and fleet teams to understand challenges being experienced in dealing and agency partners.Provide feedback to agencies on deficiencies they may have and work with them to address these so that target hiring is achieved.Other...
-
Security Sub-lead
1 week ago
Manila, National Capital Region, Philippines SPX Express Full time ₱1 - ₱2 per yearJob DescriptionThe Security Sub-lead for Special Projects is responsible for overseeing policy and process management within the Security & Investigation team. This role leads security quality assurance initiatives, drives program development, and manages special investigations. Additionally, the Sub-lead collaborates cross- functionally to address losses,...