
Sr. Collection Analyst, Finance Operations
3 days ago
- Conduct collections per contract and invoice terms by directly interfacing with customer and managing customer payment cycle.
- Identify and resolve discrepancies, issues, and disputes timely and within established policies and procedures.
- Monitor accounts receivable reports and update payment / remittance status information.
- Reconcile accounts receivable against payment and against customers' accounts payable records.
- Review customer aging data to identify and select delinquent accounts for collection.
- Provide second tier support and research & review complex matters with customers.
- Minimize bad debt risk and maximize accounts receivable collections.
- Prepare weekly Collections Reports, track progress, and provide clarification in management reports.
- Work closely and coordinate with internal and external functional teams/ department functions such as Sales operations, AR maintenance, Legal, RMA, IT, Buyer, Client support, etc.
- Prepare and send customer statements/billings, invoices, etc.
- Provide collections input in Weekly Cash Forecast file in accordance with customer's payment commitment or payment trend/behavior.
- Manage files, records, transactions, and other office procedures and maintain audit trail.
- Assist with key periodic (month end close, quarter close, yearend etc.) business activities.
- Interface with business partners with regards to process changes, upgrades, and enhancements
- Ensure targets, measurements and service levels are met.
- Supports Quarterly Revenue Recognition Test
- Minimum 1- 2 years' experience in Collections, Finance or Accounting team.
- Strong Accounts Receivable background or experience
- High technical and analytical aptitude, as well as strong computer literacy and excel skills.
- Able to work independently as well as work collaboratively as part of a team.
- Detailed oriented with the ability to prioritize tasks and responsibility.
- Ability to communicate facts and constraints effectively verbally and in writing, even during difficult conversations.
- Bachelor's degree related to Business Management, Finance or Accounting
- Previous experience in shared service environment.
- Amenable to work on day shift Mon-Thursday 7:00AM- 5:00PM and Friday 7:00AM to 4:00PM Manila Tome
- Knowledgeable in using Oracle Cloud and SAP
- Excellent written and oral communication, interpersonal and relational skills, with the ability to quickly develop relationships of trust and confidence with a variety of people and personalities, at all levels within an organization.
- Self-motivated with the ability to effectively multi-task and work collaboratively in a fast-paced, team environment or even in a Work from home set up.
- Ability to identify alternative solutions to assigned issues and recommend course of action.
- Ability to complete assigned work accurately and on time.
SanDisk
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