Cashier

4 days ago


Mandaluyong Central Post Office P, Philippines Biyaya Animal Care Full time ₱240,000 - ₱360,000 per year

MAIN DUTIES AND RESPONSIBILITIES:

1. BILLING AND INVOICING

  • Generate timely, accurate, itemized invoices in SeriousMD (SMD) for all services rendered.
  • Verify the correctness of charges before presenting invoices to clients.
  • Provide estimates and secure client approval for hospitalizations or major procedures.
  • Explain billing details and answer client inquiries regarding charges.
  • Compute VAT accurately per transaction.

2. PAYMENT COLLECTION

  • Accept payments through approved methods and indicate the appropriate mode in the SMD system.
  • Ensure settlement of bills before patient release, except for approved payment plans or emergencies.
  • Issue BIR-approved Official Receipts (OR) for all payments without exception.
  • Record all transactions in SMD on the same day they occur.

3. REFUND PROCESSING

  • Process approved refunds in line with company policy and BIR requirements.
  • Secure authorization from the Finance Head before issuing refunds.
  • Record refunds accurately in SeriousMD and ensure proper documentation and OR/credit memo issuance.
  • Coordinate with FAU for reconciliation of refund transactions.

4. CASH HANDLING AND RECONCILIATION

  • Conduct end-of-shift cash counts and reconcile against invoices, ORs, and SMD records issued.
  • Secure daily collections in the designated cash drawer.
  • Perform co-count with incoming cashier or supervisor during shift turnovers.
  • Turn over cash and OR stubs to the Liaison Officer for bank deposit and submission to accounting.

5. ACCOUNTS RECEIVABLE SUPPORT

  • Flag and monitor accounts with outstanding balances in SMD.
  • Assist in resolving client disputes.
  • Support FAU in documenting delinquent accounts and ensuring proper escalation.

6. RECORDKEEPING AND COMPLIANCE

  • Maintain accurate and organized records of invoices, ORs, and turnovers for audit purposes.
  • Ensure all billing and collection practices comply with BIR regulations, company policies, and SOPs.
  • Prepare reports for instances of shortages/overages to be reported to the Finance and Accounting Unit.
  • Participate in internal audits and promptly implement corrective actions as recommended.

7. CLIENT RELATIONS AND SERVICE

  • Provide comfort and assistance to clients and pets, especially during emotional or emergencies.
  • Communicate instructions from veterinarians clearly and accurately to clients.
  • Support the clinic team in fostering a positive, empathetic, and professional environment.

8. OTHER RESPONSIBILITIES

  • Monitor front desk supplies (forms, brochures, etc.) and request replenishment as needed.
  • Support management in implementing process improvements in billing and collection.
  • Perform other related duties as assigned by the Finance Head.

QUALIFICATIONS

  • Preferably a graduate of Business Administration (major in Financial Management, Accounting, or related fields), Office Administration, Hospitality, or other service-oriented programs.
  • Non-degree holders may be considered with sufficient cashiering and customer-facing experience in healthcare, retail, or veterinary settings.
  • At least 1–2 years of experience in cashiering, billing, or front desk roles involving payment processing and client interaction.
  • Experience in veterinary, medical, or clinic settings is an advantage.
  • Prior exposure to BIR-compliant invoicing and receipting practices is preferred.
  • Knowledgeable in Microsoft Excel and Google Sheets; familiarity with SeriousMD or similar practice management systems is an advantage.
  • Strong attention to detail and accuracy in billing, payment recording, and reconciliation.
  • Good communication and client-handling skills, with the ability to explain billing details clearly and empathetically.
  • Ability to work under pressure, handle confidential information, and maintain integrity at all times.
  • Willing to work flexible shifts, including weekends and holidays.
  • Comfortable working around animals and capable of managing emotional or urgent situations calmly.

WORK SCHEDULE:

  • Shifting Schedule
  • 6 days a week
  • 8-hour shift

Job Type: Full-time

Pay: From Php20,000.00 per month

Work Location: In person


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