Front Office Manager

2 days ago

Panglao Bohol, Philippines 25a60485-34d5-42a6-ad68-d70fc76683ec Full time ₱600,000 - ₱800,000 per year
Lead the Guest Experience at Our Bohol Resort

ABRAHAM FAR EAST BOHOL INC. is seeking a dedicated and experienced Front Office Manager to take the helm of our guest services and reception operations in beautiful Panglao, Bohol. If you are a dynamic leader with a passion for excellence in hospitality and are ready for a challenging role in a stunning location, we invite you to apply.

This is a critical, managerial position responsible for ensuring the highest standards of service, team management, and operational efficiency across the Front Office department.

Key Responsibilities

As Front Office Manager, you will be a working leader focused on three core areas:

1. Leadership & Team Development:

  • Manage, supervise, and mentor the entire front desk staff.
  • Conduct full-cycle recruitment, including screening, interviewing, and onboarding new employees.
  • Manage staff scheduling, approvals for leave requests, and performance coaching.

2. Guest Relations & Service Excellence:

  • Oversee all guest services, reservations, check-ins, and check-outs, ensuring timely and accurate processing.
  • Proactively manage and respond to guest inquiries and complaints across all platforms (social media, OTAs) to ensure satisfaction.

  • Drive and maintain an average 90% Guest Review Index score monthly.

  • Coordinate with other departments to fulfill guest special requests and ensure smooth operations.

3. Operations & Administration:

  • Establish and enforce front office policies and procedures for efficient operations.
  • Maintain accurate sales records (daily/online sales) and financial transactions.
  • Prepare daily reports, analyze data, and present weekly/monthly reports to management.
  • Manage inventory of office and guest supplies.
  • Act as the department head for other resort areas in the absence of their respective managers.
Why Join Our Team in Panglao?

We offer a highly competitive package for the right candidate who is ready to relocate to or currently resides in Bohol:

  • Competitive Monthly Compensation
  • FREE On-Site Accommodation
  • Annual Home Leave Allowance
  • Benefits: HMO with Dental, Paid Leaves, Life Insurance, 13th-month pay, and other statutory contributions.
Qualifications
  • Proven experience in a supervisory or management role within a hotel/resort Front Office setting.
  • Strong organizational, administrative, technical and financial reporting skills.
  • Excellent written and verbal communication skills for effective team and guest interaction.
  • Must be able to work flexible hours, including weekends and holidays, as needed for operational requirements .

TO APPLY:

If you are prepared for this leadership opportunity in a unique resort setting, please submit your updated resume and cover letter.

  • Front Office Manager

    11 hours ago

    Bohol, Philippines 90e79cf8-2aa7-41cf-a8a0-980776bc4e3a Full time ₱80,000 - ₱120,000 per year

    The Front Office Manager contributes to company's success by managing the overall operations of the Front Office and by directing and coordinating Front Office activities/staff to ensure proper completion of all front office work and adherence to all hotel policies, standards, procedures and regulations. He/she has overall responsibility in supervising the...

  • Front Office Manager

    13 hours ago

    Bohol, Philippines Nikibaker Bakeshop Full time ₱400,000 per year

    The Front Office Manager contributes to company's success by managing the overall operations of the Front Office and by directing and coordinating Front Office activities/staff to ensure proper completion of all front office work and adherence to all hotel policies, standards, procedures and regulations. He/she has overall responsibility in supervising the...

  • Front Office Manager

    14 hours ago

    Panglao, Central Visayas, Philippines Abraham Full time ₱80,000 - ₱120,000 per year

    Lead the Guest Experience at Our Bohol ResortABRAHAM BOHOLis seeking a dedicated and experiencedFront Office Managerto take the helm of our guest services and reception operations in beautiful Panglao, Bohol. If you are a dynamic leader with a passion for excellence in hospitality and are ready for a challenging role in a stunning location, we invite you to...

  • FRONT OFFICE-

    11 hours ago

    Panglao, Bohol, Philippines 8207d432-54ff-4486-8d84-188a1eb7ddc8 Full time ₱150,000 - ₱250,000 per year

    Job QualificationsHospitality Management, Hotel & Restaurant Management or a related field can be advantageous.Fresh Graduate are welcome to applyGood Communication skillsCostumer service-orientedComputer literateAble to handle multitasking

  • Front Office Supervisor

    2 weeks ago

    , Bohol, Philippines Stellar Panglao Full time

    Job Opening Front Office Supervisor Job Industry Hospitality Job Type Full-Time Experience Level Mid-Senior Level Date Posted Job Location Brgy TawalaPanglao6340BoholPhilippines Company Information Stellar Panglao Brgy TawalaPanglao, Bohol6340A Tropical Oasis in the Heart of Bohol ... Nestled in the south-west tip of Panglao Island in Bohol, Stellar Panglao...

  • Maintenance Supervisor

    2 days ago

    Panglao, Bohol, Philippines 25a60485-34d5-42a6-ad68-d70fc76683ec Full time ₱600,000 - ₱800,000 per year

    ABRAHAM FAR EAST BOHOL INC. is seeking a technically proficient and environmentally responsible professional to take on the crucial combined role of Maintenance Supervisor and Pollution Control Officer (PCO). This position ensures the resort's infrastructure runs smoothly while maintaining strict compliance with all environmental regulations in Panglao,...

  • Guest Service Agent Panglao Based

    2 days ago

    Panglao, Philippines Astoria Hotels and Resorts Full time ₱150,000 - ₱250,000 per year

    We are looking for a Guest Services Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.Guest Services Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel...

  • Account Officer

    2 days ago

    Bohol, Philippines CreditAccess Philippines Financing Company, Inc Full time

    Account OfficerWith excellent interpersonal, communication, and presentation skillsOrganized and con manage his/ her lime well.Aggressive and con work well under pressure of revenue goalsWith pleasing personalityCollects data to determine customer, market and product characteristics through surveys, interviews and field research.Identifies the demographic,...

  • HR Manager

    4 days ago

    Bohol, Philippines Upsurge Unlimited Resources, Inc. Full time ₱480,000 per year

    The position contributes to the company's success by leading and directing the routine functions of the Human Resources (HR) department including hiring, compensation and benefits planning and administration, training and development, employee relation, labor relations and compliance, ensuring a high-performing, motivated, and engaged...

  • Food and Beverage Manager

    2 weeks ago

    Bohol, Philippines Amorita Resort Full time ₱800,000 - ₱1,200,000 per year

    Job description:The F&B Manager contributes to company's success by managing the operation of all dining establishments. Ensuring the efficient and exceptional service of food and beverages, managing staff and maintaining high standards of quality. Also collaborate with vendors, handle inventory and strive to enhance overall guest satisfaction. Your...