ServiceNow Administrator

2 hours ago

Makati City, National Capital Region, Philippines BRISolutions Human Resource Inc Full time ₱900,000 - ₱1,200,000 per year

Career Opportunity: ServiceNow Administrator

Location: Makati City

Qualifications:

  • Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field
  • 5+ years of hands-on ServiceNow development experience
  • Expertise in ITSM and at least one additional module (ITOM, HRSD, CSM, etc.)
  • Strong skills in JavaScript, Glide Scripting, HTML, CSS, and AngularJS
  • Experience with ServiceNow APIs, integrations, automation, and platform configuration
  • Familiarity with Service Portal, Flow Designer, and UI customization
  • Solid understanding of ITIL practices

Key Responsibilities:

Application Development

  • Develop and customize ServiceNow applications, workflows, and scripts
  • Build and maintain Service Catalog items and automation rules

Integration & Automation

  • Implement integrations using REST/SOAP APIs
  • Automate business processes to improve efficiency

Platform Enhancements

  • Enhance dashboards, Service Portal features, and UI components
  • Support platform upgrades and performance improvements

Collaboration & Support

  • Work with cross-functional teams to convert requirements into solutions
  • Troubleshoot issues and provide ongoing technical support

Continuous Improvement

  • Stay updated on ServiceNow best practices and platform enhancements
  • Recommend improvements to optimize processes and platform performance
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Job Types: Full-time, Permanent

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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