Retail Consultant

2 days ago

Makati City, National Capital Region, Philippines Field Outsource Asia, Inc. Full time ₱200,000 - ₱300,000 per year

Join to apply for the Retail Consultant role at Field Outsource Asia Inc.,1 month ago Be among the first 25 applicants

Join to apply for the Retail Consultant role at Field Outsource Asia Inc.,Sales Associate is working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store's sales goals.

ResponsibilitiesEnsure high levels of customer satisfaction through excellent sales service

Assess customers needs and provide assistance and information on product features

Welcome customers to the store and answer their queries

Follow and achieve department's sales goals on a monthly, quarterly and yearly basis"Go the extra mile" to drive sales

Maintain in-stock and presentable condition assigned areas

Actively seek out customers in store

Remain knowledgeable on products offered and discuss available options

Process POS (point of sale) purchases

Cross sell products

Handle returns of merchandise

Team up with co-workers to ensure proper customer service

Build productive trust relationships with customers

Comply with inventory control procedures

Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design)QualificationsProven work experience as a Retail Sales Associate, Sales Representative or similar role

Basic understanding of sales principles and customer service practices

Proficiency in EnglishBasic Math skills

Working knowledge of customer and market dynamics and requirements

Track record of over-achieving sales quota

Hands-on experience with POS transactions

Familiarity with inventory procedures

Solid communication and interpersonal skillsA friendly and energetic personality with customer service focus

Ability to perform under pressure and address complaints in a timely manner

Availability to work flexible shiftsBenefitsEmployee discount

Opportunities for promotion

Pay raiseSchedule8 hour shift

Day shift

Supplemental Pay13th month salary

Commission pay

Overtime pay

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

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