Retail Training Officer

3 weeks ago

Makati City, National Capital Region, Philippines Rustan Commercial Corporation Full time
Overview

The Retail Training Officer is responsible for the training and education of Beauty Consultants, Beauty Therapists, Sales Associates, Counter Managers and Spa Managers under our Beauty Division. They design and execute training programs on product knowledge, core skills development and event protocols in accordance with brand standards. They are accountable for training and motivation to ensure immediate and increased sales of their assigned brand/s.

Since this role will be working directly with our beauty brands, we are looking for someone who preferably has a passion for make-up, skincare, and all things beauty.

Responsibilities
  • Design and deliver training programs on product knowledge, core skills development and event protocols.
  • Train and educate Beauty Consultants, Beauty Therapists, Sales Associates, Counter Managers and Spa Managers in line with brand standards.
  • Motivate and coach teams to achieve immediate and increased sales for assigned brands.
Qualifications
  • College degree preferably in Behavioral Science, Psychology or any Business Administration or Business Management course
  • Strong people and communication skills
  • Team management
  • Planning and organization skills
  • Training Needs Analysis
  • Presentation and Communication Styles
  • Training Program Design
  • At least 2 years management experience or 2-4 years of relevant supervisory experience in training, preferably in retail
Job details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Training, Sales, and Management
  • Industries: Retail and Retail Luxury Goods and Jewelry

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