Customer Service Representative

2 weeks ago

Makati City, National Capital Region, Philippines Vital Solution Partners Full time ₱300,000 - ₱450,000 per year

Job Summary:

We are seeking
Customer Service Representatives

to join our growing team for an
international airline account

. This role is perfect for those who are passionate about providing top-notch service, thrive in a fast-paced environment, and are looking to build a career in the aviation and customer service industry.

Key Responsibilities:

  • Provide excellent customer service to international airline passengers via phone, chat, or email.
  • Assist with inquiries regarding flight bookings, itineraries, baggage policies, and general airline services.
  • Resolve issues with professionalism and empathy, ensuring a positive customer experience.
  • Accurately log customer interactions and follow standard operating procedures.
  • Collaborate with internal teams to escalate and resolve complex concerns efficiently.

Qualifications:

Education & Experience:

  • Bachelor's degree graduates are welcome to apply –
    No BPO experience required.
  • OR at least
    2 years of college education

with
minimum 1 year of BPO experience.
- Background in the
hotel, hospitality, or food & beverage industry

is a
plus

, but
not required.

Skills:

  • Excellent English communication skills

– both verbal and written.
- Strong customer service orientation and interpersonal skills.
- Ability to remain calm and professional in high-pressure situations.
- Willingness to learn and adapt to airline policies and procedures.

Other Requirements:

  • Willing to work in
    Makati City

.
- Amenable to shifting schedules, weekends, and holidays.
- Open to a
hybrid work setup

, subject to performance and business needs.

Benefits:

  • Competitive salary package
  • Performance incentives
  • 10%-30% nigh differential
  • HMO
  • Potential for remote/hybrid work arrangements

  • Customer Service Representative

    3 days ago

    Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱360,000 per year

    TSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...

  • Customer Service Representative

    3 days ago

    Makati City, National Capital Region, Philippines StaffSmart Outsourcing Full time ₱104,000 - ₱130,878 per year

    About the role We are seeking a highly motivated and customer-focused Customer Service Representative to join our growing team at StaffSmart Outsourcing in Makati. As a Customer Service Representative, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and contributing to the overall success of our...

  • Customer Service Representative

    3 days ago

    Makati City, National Capital Region, Philippines SUNRISE SEARCH & SUPPORT INC Full time ₱900,000 - ₱1,200,000 per year

    About the role Looking for an exciting opportunity to build your career in customer service? SUNRISE SEARCH & SUPPORT INC' is currently seeking a full-time Customer Service Representative to join their team in Makati City Metro Manila. As a Customer Service Representative, you will be responsible for providing exceptional service to our valued customers...

  • Customer Service Representative

    3 days ago

    Makati City, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱144,000 - ₱360,000 per year

    Hiring: Customer Service RepresentativeLocation: Ayala Ave. Makati CityVirtual Process Only - No Onsite RequirementJob Description:We are hiring Customer Service Representatives for our onsite team in Ayala Ave. Makati City. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start a stable job in a professional...

  • Customer Service Representative

    2 days ago

    Makati City, National Capital Region, Philippines J Plazo Staffing Corp. Full time ₱150,000 - ₱250,000 per year

    J Plazo Staffing Corp. is hiring a Full time Customer Service Representative role in Makati, NCR. Apply now to be part of our team.Job summary:Flexible hours available

  • Customer Service Representative

    2 days ago

    Makati City, National Capital Region, Philippines Epicurean Partners Exchange Inc. Full time ₱180,000 - ₱360,000 per year

    About the roleEpicurean Partners Exchange Inc. is seeking an experienced Customer Service Representative to join our team in Makati City, Metro Manila.FIXED TIME 9am-1pm and 4pm-8pmALL FRIDAYS AND PAY DAY WEEKENDS starting November 7, 2025ATTENDANCE IS A MUST: December 16-24 until January 9, 2026What you'll be doingProcess orders, provide product information...

  • Customer Service Representative

    3 days ago

    Makati City, National Capital Region, Philippines Eclaro Full time ₱336,000 per year

    Job descriptionECLARO: A quick SummaryECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing,...

  • Customer Service Representative

    2 days ago

    Makati City, National Capital Region, Philippines Cambridge University Press & Assessment | Manila Full time ₱24,000 - ₱30,000 per year

    Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.Work schedule: Monday to Friday, 9pm to 5am Manila time, overlaps with US operating hoursEmployment type: PermanentLocation: Makati City, Metro ManilaPay range: Php 24,000 to 30,000Discover a world of endless...

  • Customer Service Representative

    4 weeks ago

    Makati City, National Capital Region, Philippines Siemens Mobility Full time

    Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. At Siemens Healthineers, our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all...

  • Customer Service Representative

    2 days ago

    Makati City, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱300,000 per year

    Hiring: Customer Service RepresentativeLocation: ANE Makati CityAccount: Financial - Local accountStart Date: September 29, 2025Virtual Process Only - No Final InterviewJob Description:We are hiring Customer Service Representatives for our onsite team in ANE Makati. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start...