Customer Service Representative
1 week ago
Job Summary:
We are seeking
Customer Service Representatives
to join our growing team for an
international airline account
. This role is perfect for those who are passionate about providing top-notch service, thrive in a fast-paced environment, and are looking to build a career in the aviation and customer service industry.
Key Responsibilities:
- Provide excellent customer service to international airline passengers via phone, chat, or email.
- Assist with inquiries regarding flight bookings, itineraries, baggage policies, and general airline services.
- Resolve issues with professionalism and empathy, ensuring a positive customer experience.
- Accurately log customer interactions and follow standard operating procedures.
- Collaborate with internal teams to escalate and resolve complex concerns efficiently.
Qualifications:
Education & Experience:
- Bachelor's degree graduates are welcome to apply –
No BPO experience required. - OR at least
2 years of college education
with
minimum 1 year of BPO experience.
- Background in the
hotel, hospitality, or food & beverage industry
is a
plus
, but
not required.
Skills:
- Excellent English communication skills
– both verbal and written.
- Strong customer service orientation and interpersonal skills.
- Ability to remain calm and professional in high-pressure situations.
- Willingness to learn and adapt to airline policies and procedures.
Other Requirements:
- Willing to work in
Makati City
.
- Amenable to shifting schedules, weekends, and holidays.
- Open to a
hybrid work setup
, subject to performance and business needs.
Benefits:
- Competitive salary package
- Performance incentives
- 10%-30% nigh differential
- HMO
- Potential for remote/hybrid work arrangements
-
Customer Service Representative
4 days ago
Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱360,000 per yearTSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...
-
Customer Service Representative
4 days ago
Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱104,000 - ₱130,878 per yearJob Description:As a Customer Service Representative for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...
-
Customer Service Representative
2 weeks ago
Makati City, National Capital Region, Philippines Best Reliable Resources Full time ₱150,000 - ₱250,000 per yearAbout the role Our client, Best Reliable Resources, is seeking a motivated Customer Service Representative to join their busy call centre in Makati City, Metro Manila. This is a full-time position that will involve handling inbound customer queries and providing exceptional service to every caller.What you'll be doingRespond to inbound customer calls in a...
-
Customer Service Representative
4 days ago
Makati City, National Capital Region, Philippines StaffSmart Outsourcing Full time ₱104,000 - ₱130,878 per yearAbout the role We are seeking a highly motivated and customer-focused Customer Service Representative to join our growing team at StaffSmart Outsourcing in Makati. As a Customer Service Representative, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and contributing to the overall success of our...
-
Customer Service Representative
4 days ago
Makati City, National Capital Region, Philippines SUNRISE SEARCH & SUPPORT INC Full time ₱900,000 - ₱1,200,000 per yearAbout the role Looking for an exciting opportunity to build your career in customer service? SUNRISE SEARCH & SUPPORT INC' is currently seeking a full-time Customer Service Representative to join their team in Makati City Metro Manila. As a Customer Service Representative, you will be responsible for providing exceptional service to our valued customers...
-
Customer Service Representative
6 days ago
Makati City, National Capital Region, Philippines Private Advertiser Full time ₱240,000 - ₱720,000 per yearCustomer Service Representative (Blended Ticketing Account)Location: Concentrix Glorietta 5, Makati CityJoin one of the largest and most awarded BPO companies in the Philippines We are urgently hiring Customer Service Representatives for our Blended Ticketing Account (30% Voice / 70% Non-Voice).What We Offer:Up to ₱30,000 salary package*Up to ₱20,000...
-
Customer Service Representative
4 days ago
Makati City, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time ₱150,000 - ₱250,000 per yearBe #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...
-
Customer Service Representative
1 week ago
Makati City, National Capital Region, Philippines Agile Tech Ops Inc. Full time ₱900,000 - ₱1,200,000 per yearPosition: Customer Service Representative (HVAC Support)Type: Full-Time | Hybrid (3x Onsite 2x WFH)Location: Makati, PhilippinesSchedule: U.S. HoursAbout the Company:We are a growing outsourcing and business services company providing professional back-office support to clients in the HVAC and property management industries. Our mission is to deliver...
-
Customer Service Representative
4 days ago
Makati City, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱144,000 - ₱360,000 per yearHiring: Customer Service RepresentativeLocation: Ayala Ave. Makati CityVirtual Process Only - No Onsite RequirementJob Description:We are hiring Customer Service Representatives for our onsite team in Ayala Ave. Makati City. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start a stable job in a professional...
-
Customer Service Representative
4 days ago
Makati City, National Capital Region, Philippines Eclaro Full time ₱336,000 per yearJob descriptionECLARO: A quick SummaryECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing,...