Korean Speaking Customer Service Representative

2 weeks ago

Manila, National Capital Region, Philippines TP Full time ₱900,000 - ₱1,200,000 per year

Location:
Malaysia

Job Type:
Full-time

Language Requirement:
Korean
+ Good
English

Industry:
Customer Support / BPO

Shift: Follow US Shift
(including weekends/public holidays, if required)

Compensation:
Competitive Salary + Language Allowance + Health Benefits

Key Responsibilities

  • Handle customer inquiries via
    voice, email, and chat
    in
    Korean
  • Provide accurate information, guidance, and follow-up on patient cases and service requests
  • Ensure timely resolution of queries while maintaining high customer satisfaction
  • Document interactions in CRM systems accurately and thoroughly
  • Coordinate with internal teams and escalate cases when necessary

Requirements

  • Fluent in Korean
  • Good English communication skills
    (for internal communication and training)
  • Previous experience in
    call center, or customer service
    is a plus
  • Excellent communication and interpersonal skills
  • Willingness to work on
    night shifts
    , including weekends and public holidays
  • Currently based in Malaysia or open to relocating in Malaysia

What You'll Get

  • Competitive base salary +
    allowances
  • Health and wellness benefits (medical, insurance)
  • Comprehensive training
  • Career growth opportunities in a reputable international company
  • Supportive, multicultural work environment

Here's why you should consider us:

Join a multinational company that values, supports, and recognizes its people

Enjoy an attractive remuneration package with incentives

Get access to career growth tools and ongoing development support

Be part of a team that's passionate about making a real impact

Relocation Perks:

Working Visa

Flight Ticket

First week Accommodation

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