Customer Care Specialist

1 day ago

Biñan, Calabarzon, Philippines Cable TV and Broadband Services Full time ₱300,000 - ₱500,000 per year

JOB OVERVIEW

We are looking for a proactive Customer Care Specialist to manage customer service systems, reports, and daily operations. The role involves data management, process coordination, and supporting customer experience improvements.

KEY RESPONSIBILITIES

  • Manage customer service systems and ensure accurate, up-to-date data.
  • Coordinate with vendors and internal teams on system issues and updates.
  • Prepare and analyze reports on service performance and customer activity.
  • Handle billing-related tasks such as statement extraction and payment requests.
  • Run customer communication campaigns and service advisories.
  • Maintain data quality and update customer records across platforms.
  • Manage the knowledge base to support automation and front-line operations.
  • Support system integrations, workflows, and configuration changes.
  • Assist in customer service programs focused on retention and upgrades.
  • Use data tools for reporting and analytics.
  • Ensure timely distribution of reports and updates to stakeholders.

QUALIFICATIONS

  • Bachelor's degree in Business Administration, IT, or related field.
  • At least 2 years of experience in customer service operations, reporting, or system administration.
  • Strong organizational, analytical, and reporting skills.
  • Experience with CRM systems, data tools, and system integrations.
  • Effective communication and coordination skills.
  • Proficient in Microsoft Office applications. Proficiency in Microsoft Excel is an advantage.

Job Types: Full-time, Fixed term

Contract length: 5 months

Benefits:

  • On-site parking

Ability to commute/relocate:

  • Biñan City: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Customer service: 2 years (Preferred)

Work Location: In person

  • Customer Care Specialist

    2 weeks ago

    Biñan, Calabarzon, Philippines Asian Vision Cable Holdings Inc Full time ₱150,000 - ₱200,000 per year

    JOB OVERVIEWWe are seeking a proactive and detail-oriented Customer Care Specialist to oversee customer service operations, reporting, and system administration. This role requires both operational execution and analytical problem-solving, supporting customer experience improvement initiatives and business growth.KEY RESPONSIBILITIESAct as system...

  • Key Account Specialist

    2 weeks ago

    Biñan, Calabarzon, Philippines CDO Commodities Full time ₱360,000 - ₱420,000 per year

    The Territory Sales Specialist is responsible for understanding and developing South Luzon territory to maximize and grow revenue and profits by managing and negotiating with clients, generating leads, qualifying prospects and managing sales of products and services for Consumer Care Products, Inc. - Pet Care Division within the territory. Reporting to the...

  • Customer Care Coordinator/Marketing Staff

    2 weeks ago

    Biñan, Calabarzon, Philippines ALC Group of Companies Full time ₱250,000 - ₱500,000 per year

    QUALIFICATIONS:Must be a graduate of any 4-year Bachelor's degree in Business.Must have good communication skills.With experience in customer experience is an advantage.Fresh graduates are welcome to apply.Willing to work on-site in Biñan, Laguna.DUTIES AND RESPONSIBILITIESInterment ArrangementDocuments Interment Orders.Posts Interment Schedule on the...

  • Corporate Physician – OB-GYN Specialist

    1 day ago

    Biñan, Calabarzon, Philippines International SOS Full time ₱900,000 - ₱1,200,000 per year

    Job Title: Corporate Physician – OB-GYN Specialist (Part-Time)Location: Biñan, Laguna (Laguna Technopark)Employment Type: Part-TimeSchedule:Monday & Thursday, from 09:00 AM - 12:00 NN (must be willing to duty on both days)Overview:We are seeking a licensed Obstetrician-Gynecologist (OB-GYN) to provide onsite medical care in a manufacturing setting. The...

  • Sourcing Specialist

    5 days ago

    Biñan, Calabarzon, Philippines 50886c02-acc8-4fe7-98e7-8c6b2b88b66d Full time $70,000 - $120,000 per year

    If you've worn a pair of glasses, we've already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over150 countriesaccess to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and...

  • Product Specialist

    5 days ago

    Biñan, Calabarzon, Philippines Phils. Full time ₱600,000 - ₱800,000 per year

    Job Description:Gardenia Bakeries Philippines Inc., the leading and fastest-growing bread brand in the country, is looking for a Product Specialist to join our dynamic team. This role plays a crucial part in driving brand growth by assisting in the formulation, execution, and monitoring of marketing plans. The Product Specialist will be responsible for...

  • Customer Service Representative

    2 weeks ago

    Biñan, Calabarzon, Philippines Ubiquity Full time ₱144,000 - ₱300,000 per year

    Customer Service RepresentativeSouthwoods, Binan, PhilippinesAt Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Customer Service Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to...

  • Accounting Specialist

    2 weeks ago

    Biñan, Calabarzon, Philippines Valor Global, Inc. Full time ₱350,000 - ₱600,000 per year

    About the role Valor Global, Inc. is seeking an Accounting Specialist to join our team in Binan City, Laguna. This is a full-time position focused on providing comprehensive financial accounting and reporting support for the organization. As an Accounting Specialist, you will play a crucial role in maintaining the accuracy and integrity of our financial...

  • Laguna - Customer Service Representative (Open)

    2 weeks ago

    Biñan, Calabarzon, Philippines Ubiquity Full time ₱250,000 - ₱500,000 per year

    At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy-it's the foundation of who we are and what we do. As a Customer Service Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed. What You'll Do:Head: Use your expertise to provide accurate,...

  • Payroll Specialist AU

    5 days ago

    Biñan, Calabarzon, Philippines Epiroc Full time

    Job Summary:The Payroll Specialist (Global) is responsible for ensuring accurate and timely payroll processing for employees across multiple countries. This role involves working closely with international HR, Finance, and third-party vendors to ensure compliance with both local and global payroll regulations. The specialist will manage payroll data,...