Service Technician

2 weeks ago

Cebu City, Central Visayas, Philippines Auto Global Full time ₱250,000 - ₱750,000 per year

Duties and Responsibilities
  • Use technical skills and tools to ensure customer satisfaction
  • Contribute to department profitability through job recommendation
  • Meet with the Job Control or Service Advisor to review vehicle concerns
  •  Accompany customers on a vehicle road test (if needed) 
  •  Perform the vehicle concern(s) diagnosis in a timely manner
  •  Remain up to date on all of the latest technical service bulletins and campaigns
  •  Complete service and repair assignments correctly, to pass quality inspections and/or test-drives
  •  Collect all necessary information prior to requesting parts
  •  Follow dealership safety rules, regulations, and practices
  •  Properly handle and use all special tools and equipment Acquire necessary tools and maintain in good working condition
  •  Prepare or record complete and accurate descriptions of work performed—cause of the problem—and identify the casual part(s) on the Repair Order
  •  Return ALL required warranty parts to the Parts Department for proper signoff
  •  Inform the Service Advisor of any and all delays that will hinder the repair and/or promise time completion  Attend and participate in all JMC scheduled training to obtain certification
  •  Complete all training courses provide by JMC to upgrade skills
  •  Keep work areas free and clear of all debris and old parts
  •  Follow standard workshop practices in safety and cleanliness Skills Requirements
  •  Able to identify and repair automotive problems  Strong automotive knowledge
  •  Ability to use diagnostic equipment  Valid driver's license with restriction code 1,2 and 3

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