CSR No Final Interview 1 Day Virtual Process

17 hours ago

Ayala Alabang, National Capital Region, Philippines A & S MANPOWER RESOURCES INC Full time ₱300,000 - ₱400,000 per year
Call Center Representative
Location: Alabang, Philippines

We are currently seeking highly motivated individuals to join our growing team as Call Center Representatives. The successful candidates will be responsible for handling customer inquiries, providing information, and resolving issues in a professional and efficient manner.

Key Responsibilities:

  • Handle inbound and/or outbound calls in a courteous and professional manner.
  • Assist customers by answering questions, resolving concerns, and providing accurate information about products or services.
  • Maintain up-to-date knowledge of company offerings, processes, and policies.
  • Document all customer interactions and feedback accurately in the system.
  • Meet or exceed performance metrics, including quality, productivity, and customer satisfaction targets.

Qualifications:

  • High school graduate or equivalent (college level or graduate ).
  • With or without prior BPO experience.
  • Excellent communication skills, both verbal and written.
  • Strong customer service orientation and problem-solving skills.
  • Willing to work in Alabang.
  • Amenable to shifting schedules, weekends, and holidays if required.

Compensation and Benefits:

  • Earn up to ₱29,500 monthly.
  • Competitive salary and performance-based incentives.
  • Opportunities for career growth and development.

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