Office Administrator

Company Overview

Ingham Drilling is a family-owned business based in Cairns with more than 50 years of experience in the drilling industry. The company is recognised for delivering high-quality drilling services across mining, agriculture, and domestic projects. With a strong reputation for reliability and integrity, Ingham Drilling combines deep industry knowledge with modern systems and processes to meet the needs of its clients. Employees benefit from working within a supportive team environment where their contributions have a direct impact on operations and business growth.

Website:

About the Role

This is a full-time remote position supporting the Business Manager and wider operations team at Ingham Drilling. The Office Administrator / Operations Support will play a critical role in ensuring smooth day-to-day business operations, from administration and compliance through to communication with drilling teams and clients. The role requires a proactive, organised individual who thrives in a fast-paced environment and can confidently handle diverse responsibilities across administration, operations, and client support.

This role is being recruited by Clarke Point, a premier Singapore-based agency dedicated to delivering global recruitment and staffing solutions, ) and is for a long-term, full-time Independent Contractor.

Key Responsibilities

• Manage daily office administration, including scheduling, document management, and internal coordination.
• Enter and maintain accurate records in digital systems such as ServiceM8, Employment Hero, and other operational platforms.
• Prepare, format, and submit compliance documents, reports, and client-facing paperwork.
• Assist with preparing tenders, quotes, and project documentation.
• Act as a central communication point between field drilling teams, suppliers, clients, and management.
• Support the Business Manager in managing operations, problem-solving, and responding to emerging issues.
• Track and monitor job progress, ensuring projects remain on schedule.
• Provide bookkeeping and accounting support, including invoicing and reconciliation.
• Contribute to process improvements to streamline administrative and operational workflows.

Mandatory Criteria

• Experience working as an Independent Contractor for an Australian, American or similar client.
• Proven experience in administration, operations support, or similar office-based roles.
• Strong computer literacy with the ability to quickly learn and use digital platforms.
• Excellent written and verbal communication skills, with confidence in liaising with clients, suppliers, and team members.
• High attention to detail with strong organisational and problem-solving skills.
• Adaptable and resilient personality—comfortable engaging with a variety of working styles, including "rough around the edges" field teams.
• Self-motivated and proactive, with the ability to manage competing priorities independently.

Nice-to-Haves

• Previous experience in the mining, construction, agriculture, or drilling industries.
• Familiarity with software such as ServiceM8, Employment Hero, Xero, or other job management/accounting platforms.
• Experience preparing tenders, quotes, or compliance documentation.
• Exposure to health, safety, and environmental (HSE) requirements and reporting.
• Background in accounts payable/receivable, payroll, or financial reporting.

Ideal Personality Attributes for Success

• Resilient and unflappable under pressure.
• Highly organised with a natural eye for detail.
• Proactive problem-solver who takes initiative.
• Strong interpersonal skills with the ability to build rapport quickly.
• Practical thinker who can adapt to dynamic environments.

Remote Work Setup Requirements

To ensure a smooth and professional remote working experience, candidates must have the following:

• Quiet and Dedicated Home Office Setup –

• Professional and distraction-free workspace

• Ergonomic chair and desk recommended

• Laptop or Desktop Computer – Minimum specifications:

• Intel i5 or AMD Ryzen 5 processor (or better)

• At least 8GB RAM
• Windows 10 or macOS 11 and above

• Stable Internet Connection – Minimum speed of 25 Mbps (download/upload)

• Wired (LAN) connection for stability is preferred

• Backup internet source (e.g., pocket Wi-Fi or mobile hotspot) is a plus

• Clear Audio Equipment –

• Noise-cancelling headset with built-in microphone

• Clear audio for calls and video meetings
• Working Webcam – Required for virtual meetings and team check-ins

• Uninterrupted Power Supply (UPS) or access to a backup power source

• Especially important for areas prone to power outages

• Up-to-date Antivirus or Security Software – To protect company and client data

Compensation Package

This role is for a long-term, full-time Independent Contractor with the following additional perks:

• Philippine Regular Holidays: 100% pay if not worked; 200% pay if worked.
• Philippine Special Non-Working Holidays: Additional 30% pay if worked.
• Vacation Leave: 12 days per year, granted upon successful completion of the probation period.
• Sick Leave: 6 days per year, available annually.
• Health Insurance Allowance: ₱2,500 per month provided toward family health insurance after the probation period.
• Flexible Work Environment: Fully remote, Monday to Friday, aligned with Australian business hours.

Ingham Drilling is based in Cairns, Australia, thus the work hours will follow Brisbane time (8:00 am to 5:00 pm) with some flexibility.

How to Apply

For your application to be considered, please submit the following:

• Your resume
• A short cover letter outlining your suitability for this role. Your cover letter must include the word "CLARKE" in capital letters and a summary of your experience working as a full-time independent contractor or online freelancer.

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