Senior SQL Developer/Engineer

Discover your 100% YOU with MicroSourcing

Position: Senior SQL Developer/Engineer

Location: Metro Manila

Work setup & shift: Remote | Night Shift

**Why join MicroSourcing?

You'll have:**

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

Reporting to the Support Manager, you will be expected to work independently and as part of the support team. You will undertake a range of highly technical tasks that arise during the resolution of tickets where you will be required to log in various different systems and resolve the problem or issue.

You will work on our Support Portal: Reviewing incidents, problems and change requests. Training will be provided inhouse and you will have an opportunity to work with leading edge technology in blue-chip multinational F&B companies. You will be based in Dublin however international travel is an important element of this position as some of our strategic clients are US based.

What You Need:

You will be a graduate in computer science or mechanical/electrical/electronic engineering preferably with a postgraduate degree in Information Technology or sufficient IT experience.

You will have at least 7 years' experience in software projects delivery for process-oriented environments.

Industry knowledge in food and beverage processing would be considered an advantage. Actively participates in the testing and computer system validation of the MES System and related configuration as required. History of supporting bespoke software applications is a requirement.

Database:

• Knowledge of SQL Databases
• Good knowledge T-SQL codes, Stored Procedures, Views, Functions, Triggers
• Diagnose and address operational data issues
• Microsoft SQL Management Studio
• SQL Server Profiler

Experience with ETL, SSIS Programming:

• Ability to debug code in C#, Javascript, HTML, XAML
• Knowledge WPF, HTML 5, .Net Framework, SSRS Reporting
• Visual Studio
• Telerik Software tools [a plus but not a requirement]

Technical - Other (Plus but not required):

• Windows / Network administration
• Internet Information Services [IIS]
• Power Bi
• Data Warehouse Customer Support:
• Ability to communicate regularly and effectively
• Expand on and clarify customer requests
• Replicate customer / application issues
• Diagnose root cause and document solution
• Resolve and / or escalate for resolution in a timely manner
• Prioritise issue resolution based on supplied severity

General:

• Excellent verbal and written communication skills.
• Excellent organizational skills.
• Ability to multi-task
• Good ability to comprehend technical information related to computer software, computer and network hardware
• Proficiency with MS Office applications (Word, Excel, Power Point).

Manufacturing (Plus but not required):

• Base Knowledge of manufacturing processes/automation. (Food and Beverage Industries)
• Analytical abilities
• Aspentech MES (plus) You will work to an ISO 9001 approved systems engineering methodology in the implementation of solutions in Ireland and overseas.
• Fluent English and good customer interaction skills are essential.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

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