POS Field Technician

4 hours ago

Lipa City, Calabarzon, Philippines Tangent Solutions, Inc. Full time ₱15,000 - ₱25,000 per year

Calling all IT and POS terminal enthusiasts

The largest non-bank POS terminal network in the Philippines is hiring.

We are looking for 10 qualified Field Technicians in Lipa City, Batangas.

You may also send your CV/Resume to

  • Company Industry: Payment Solutions/Information Technology
  • Job level: Entry level / Associate or experienced
  • Salary: Metro Manila (Minimum wage) rate (salary offer may be negotiable depending on the competencies and relevant career experience)

What you'll get?

  • Permanent and Direct employment (Not under agency)
  • Monthly Motorcycle Allowance
  • Regularization benefits
  • Company Bonus
  • Career growth through our Career & Leadership Program
  • Employee Recognition Program

JOB DESCRIPTION

  • Service Request Fulfilment: Deploy, replace, check, reprogram, and provide other services per customer specifications within agreed timelines.
  • Testing and Calibration: Ensure installed equipment functions correctly through testing and calibration.
  • Merchant Training: Train merchants on terminal functionality, care, and security.
  • Troubleshooting: Efficiently diagnose and resolve technical issues.
  • On-Site Support: Provide technical assistance on-site, promptly resolving customer concerns.
  • Communication: Maintain clear updates for customers on service status.
  • Service Reports: Complete detailed field service and related reports.
  • Submission of Reports: Ensure timely submission of all required reports.
  • Expense Liquidation: Follow policies for timely field expense reimbursement.
  • Inventory Management: Account for all company assets during field assignments.
  • Others: Attend scheduled trainings and meetings as required.

JOB QUALIFICATIONS:

  • Technical Vocational graduate/any Technical-related college degree or undergraduate.
  • Computer-literate and knowledgeable in Basic Windows Applications.
  • Has a motorcycle, updated driver's license, and ORCR.
  • Has experience or a background in providing good customer service is an advantage.
  • Ability to work independently and as part of a team.
  • Willing to do Fieldwork.
  • Willing to work on Holidays and render overtime/on-call per business requirement.
  • Willing to be trained in our Manila office

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