Senior Program Manager – Marketing Operations

This is a remote position.

Senior Program Manager – Marketing Operations (ClickUp Lead)

Full-Time | 40 hours per week, 8 hours per day

Starting offer: Php 50,000 per month (negotiable based on experience)

Working hours: 9:00 AM to 6:00 PM U.S. Eastern Time (flexible overlap required)

Remote – Candidates based in the Philippines or Latin America preferred

Ready to Apply?

If this opportunity excites you and your skills align with the role, we'd love to learn more about you.

You can begin the application process right away by completing a short, self-paced video interview with "Alex," our AI interviewer. This helps us fairly assess your experience, communication style, and fit for the role.

Start the interview here: 

Note: Applications without a video interview will not be processed.

Overview

We are hiring a Senior Program Manager / ClickUp Lead to partner directly with the VP of Marketing & Branding in running the operating system that drives marketing delivery. This is a high-ownership role at the intersection of program management, marketing operations, and systems architecture.

Success in this role means no one ever has to ask, "What's the status?" because you've already built dashboards, documented outcomes, and delivered reporting that keeps leaders and teams fully briefed. You'll set up ClickUp as the single source of truth, protect the VP's focus, and enable smooth cross-team execution across CRM, website, automation, corporate communications, and events.

This is not about managing tasks — it's about building systems, driving accountability, and ensuring ROI visibility across marketing initiatives.

Employee Value Proposition (EVP)

At Remote Workmate, marketing isn't just about campaigns — it's about precision execution, disciplined delivery, and measurable business outcomes. In this role, you'll be the architect of the marketing operating system — building the processes, dashboards, and guardrails that keep a fast-moving team aligned and accountable.

Your work will directly empower the VP to operate at a strategic level, while you ensure flawless execution underneath. You'll shape how marketing runs, not just manage it, with full authority over ClickUp design, intake, and operating cadence.

Key Responsibilities (Outcome-Driven)

• Program Management / COS-Lite: Translate strategy into epics, milestones, and acceptance criteria; maintain roadmaps; run cadence meetings (planning, stand-ups, retros).
• ClickUp Leadership: Architect and administer ClickUp (taxonomy, templates, automations, permissions); enforce discipline and self-serve status reporting.
• Project Workstreams: Drive cross-team delivery for CRM rollout, website rebuild, automation, communications, and events.
• Resource and ROI Management: Maintain capacity plans, recommend rebalancing, and track throughput and ROI with quarterly impact snapshots.
• Documentation and Knowledge: Ensure briefs, SOPs, and decision logs are always up to date; prep VP with concise one-pagers for leadership meetings.
• AI Augmentation: Use AI for SOP drafting, QA checklists, notes, dashboard queries, and risk summaries.

SMARTe Objectives (First 120 Days)

1. Standardize ClickUp instance (spaces, folders, fields, automations) within 30 days.
2. Launch dashboards (Executive, Pillar Leads, Individual Contributors) and live intake/triage forms by Day 30.
3. Achieve at least 75 percent documentation coverage by Day 60; 90 percent by Day 90.
4. Deliver global ClickUp templates (Project, Epic, Campaign, Event, Issue) by Day 60.
5. Eliminate orphan tasks and activate resource view with capacity alerts by Day 60.
6. Publish a weekly one-pager briefing VP on priorities, risks, and status by Day 90.

30/60/90 Milestones

30 Days

• Audit and standardize ClickUp instance

• Launch intake/triage plus risk and decision logs

• Deliver dashboards version 1

60 Days

• Global templates live

• Resource view active

• 75 percent documentation coverage

90 Days

• VP fully prepped via one-pager

• Status visibility across all major workstreams

• Forecast versus actual variance trending down

Quality Hiring Scorecard

Competency

What We're Looking For

Weight

ClickUp and Systems Leadership

Architect/administer ClickUp; enforce taxonomy; design dashboards

25%

Program and Delivery Management

Translate strategy into milestones; run cadence; ensure on-time execution

20%

Outcome and ROI Ownership

Tie epics to business outcomes; track variance, cycle time, ROI

20%

Cross-Team Collaboration

Drive delivery across CRM, website, automation, communications, and events

20%

Communication Fluency

Prepare concise briefs, decision memos, and stakeholder updates

15%

Requirements
Qualifications (Must-Haves)

• 5 to 8+ years of program/project management in a marketing environment
• Deep ClickUp admin experience (certification within 60 days if not already)
• Proven rollout of work-management tools across hybrid/offshore teams
• Shipped at least three of: CRM rollout, website rebuild, automation, communications, events
• Strong capacity planning, vendor coordination, and retrospective practices
• Excellent English communication — clear, kind, and direct

Nice to Have:

• Mortgage/financial services familiarity
• Tools: Total Expert, Act-On, Salesforce/Jungo, Kajabi, Freshdesk, Maxa, Wistia
• Comfort with analytics (cycle time, throughput, forecast, burn-up)

Benefits

About Remote Workmate

At Remote Workmate, we specialise in connecting skilled Filipino talent with offshore opportunities, accelerating and forging future-ready careers.

We believe that top talent deserves more—and we offer rewards and opportunities that reflect your true value.

As pioneers in the BPO industry, we're redefining remote work by focusing on quality, strategic alignment, and long-term success. Unlike traditional BPOs, we prioritise finding the right fit over speed, ensuring that our talent becomes a true extension of our clients' teams.

Joining Remote Workmate means more than just a job—it's an opportunity to be part of something transformative. If you're ready to develop smart strategies, harness the power of technology, and take on leadership roles, this is where your career will thrive.

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