Channel Operations Specialist

4 days ago

Cebu City, Central Visayas, Philippines Lexmark Full time ₱900,000 - ₱1,200,000 per year

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

JOB SUMMARY:

The channel operations specialist supports the business development, sales team and/or marketing team in the administration of channel programs and promotions. Channel program and promotion administration entails enrollment and verification of Lexmark's channel partners' eligibility to its programs and promotions including validation of rebate claims that these partners may submit. Tracking of enrollments and eligibility is done through the CRM tool.

RESPONSIBILITIES:

  • Program, Promotion and Benefit Management
  • MDF Management
  • Lead and Account Management
  • Case Management
  • MPS Express Support
  • Partner Onboarding Coordination
  • Demo Management
  • Partner Claims and Pay-Outs

COMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES:

  • Tools Proficiency: Knowledge of CRM tool, DealDesk, Loyalty Perks site, SAP and MS Excel
  • Analysis: Able to analyze the situation, and to arrive at solutions
  • Project Management: Able to track and manage different projects
  • Customer Service: Good at relationship-building and provides correct solutions to concerns; able to think of innovation to address the needs of the customers / requestors
  • Communication: Clearly and effectively present sales and business reports and analysis, ideas, opinions, and conclusions orally and in writing to all requesters
  • Decision-Making: Able to verify whether a request is valid or not, and identify if we approve or deny requests

EDUCATION/EXPERIENCE:

  • Bachelor's Degree in any course from an accredited college or university. Preferably in Information Technology.
  • 2 years BPO work-related experience
  • Preferably with at least 1 year experience in using MD365
  • An advantage if candidate has experience in administering CRM (Customer Relationship Management) systems
  • Background in Sales and Marketing Operations Support
  • Previous work experience had analytical and problem-solving tasks related to sales, marketing, systems or business tools
  • Previous work experience had analytical and problem-solving tasks related to sales, marketing, systems or business tools

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Employee discount
  • Flexible schedule
  • Flextime
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Work from home

  • Channel Operations Specialist

    4 days ago

    Cebu City, Central Visayas, Philippines Lexmark Research & Development Corporation Full time ₱900,000 - ₱1,200,000 per year

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

  • Channel Operations Specialist

    4 days ago

    Cebu City, Central Visayas, Philippines Lexmark Full time ₱1,200,000 - ₱2,400,000 per year

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

  • Channel Development Specialist

    4 days ago

    Cebu City, Central Visayas, Philippines Noyona Cosmetics and Skincare Products OPC Full time ₱276,000 - ₱348,000 per year

    Channel Development Specialist – VisayasCebu-basedWe are looking for a driven and strategic Channel Development Specialist to lead and expand our operations in the Visayas. This role will focus on driving sales, strengthening channel and distributor partnerships, and growing our brand presence across Cebu and nearby provinces.Key ResponsibilitiesManage and...

  • Channel Partner Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines RISE Full time ₱900,000 - ₱1,200,000 per year

    The Channel Partner Specialist drives business growth by identifying, acquiring, and onboarding new referral  and reseller partners. The role ensures smooth partner engagement through proper accreditation, contract management, and operational support. This position strengthens channel expansion by working closely with Account Managers (AMs) and Sales...

  • Channel Partner Specialist

    4 days ago

    Cebu City, Central Visayas, Philippines RISE Internet Full time ₱900,000 - ₱1,200,000 per year

    The Channel Partner Specialist drives business growth by identifying, acquiring, and onboarding new referral and reseller partners. The role ensures smooth partner engagement through proper accreditation, contract management, and operational support. This position strengthens channel expansion by working closely with Account Managers (AMs) and Sales...

  • Channel Partner Specialist

    4 days ago

    Cebu City, Central Visayas, Philippines RISE Full time ₱400,000 - ₱800,000 per year

    The Channel Partner Specialist drives business growth by identifying, acquiring, and onboarding new referral and reseller partners. The role ensures smooth partner engagement through proper accreditation, contract management, and operational support. This position strengthens channel expansion by working closely with Account Managers (AMs) and Sales...

  • Channel Development Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines Aboitiz Foods Full time ₱400,000 - ₱1,200,000 per year

    Company DescriptionAboitiz Foods is an integrated regional food and agribusiness company dedicated to creating a high-performance culture anchored on our time-honored values of Integrity, Teamwork, Innovation, and Responsibility. Through the collective strengths of our subsidiaries, Pilmico and Gold Coin, we believe in sustainably feeding Asia's growth from...

  • Channel Development Specialist

    4 days ago

    Cebu City, Central Visayas, Philippines Pilmico Foods Corporation Full time ₱40,000 - ₱1,200,000 per year

    Company DescriptionAboitiz Foods is an integrated regional food and agribusiness company dedicated to creating a high-performance culture anchored on our time-honored values of Integrity, Teamwork, Innovation, and Responsibility. Through the collective strengths of our subsidiaries, Pilmico and Gold Coin, we believe in sustainably feeding Asia's growth from...

  • Channel Sales

    2 days ago

    Cebu City, Central Visayas, Philippines Netplay Inc. - VisMin Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionNetplay, Inc. is a value-added distributor with 18 years of experience in partnering for security and digital transformation solutions. Our mission is to empower organizations to operate efficiently, intelligently, and innovatively using modern digital technology and processes. We provide customized solutions across various sectors...

  • Channel Sales Manager

    3 days ago

    Cebu City, Central Visayas, Philippines Netplay Inc. - VisMin Full time ₱900,000 - ₱1,200,000 per year

    The Company:Netplay, Inc. is a value-added distributor with 18 years of experience in partnering for security and digital transformation solutions. Our mission is to empower organizations to operate efficiently, intelligently, and innovatively using modern digital technology and processes. We provide customized solutions across various sectors including...