
canteen operation supervisor
2 weeks ago
1. Operations Management
Oversee daily canteen activities, ensuring smooth and efficient operations.
Implement and monitor standard operating procedures (SOPs) for food preparation, hygiene, and service.
Manage inventory, ordering, and storage of food, beverages, and supplies.
2. Staff Supervision
Supervise canteen staff (cooks, servers, cashiers, cleaners) and assign daily tasks.
Conduct staff training on food safety, customer service, and workplace policies.
Monitor attendance, performance, and scheduling.
3. Food Quality & Safety
Ensure compliance with food safety and sanitation standards.
Regularly inspect kitchen and dining areas for cleanliness and proper maintenance.
Address food quality issues or customer complaints promptly.
4. Financial Oversight
Monitor daily sales, cash handling, and expense tracking.
Suggest cost-saving measures without compromising quality.
5. Customer Service
Ensure courteous and efficient service to customers.
Gather customer feedback and recommend menu improvements.
6. Compliance & Reporting
Ensure adherence to health, safety, and labor regulations.
Report operational issues, incidents, or improvement suggestions to management.
7. Continuous Improvement
Suggest menu updates or promotional activities to increase sales.
Monitor market trends and competitor practices for potential enhancements.
Job Type: Full-time
Work Location: In person
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