Appointment Setter

Who We Are

Sirius Support is a fully-remote outsourcing organization that provides customer support across a variety of technology and customer service functions. Our founders have 40 years of combined experience building and leading teams in various fields across various industries and domains.

Our Culture

We create and build human connections through technology. We encourage work-life balance for our part- and full-time employees. We are a fun remote family that encourages diversity, inclusivity, and respect. Communication and teamwork are important to us because we rely on each other individually and collectively as one large happy family to produce top-notch results.

What makes our employees happy is a caring remote environment with regular employee engagement and development. We are competitive and strive to live by our success mantra: Define, Measure, Analyze, Improve, Control, and Repeat

What We Offer

It is an opportunity to work at one of the few truly global, truly remote work organizations, and to learn from highly-skilled people with a focus on developing our employees through coaching and mentoring.

• Exposure to multi-disciplinary areas and hands-on experience with a variety of work
• Daily and weekly team and group meetings
• Regular coaching sessions to help you learn and improve
• Clear feedback so you always know where you stand
• Competitive compensation: $5.00/hour

Who You Are

If you resonate with what you have read so far, this is who we are looking for:

You believe in enjoying what you do for work and you are good at your job. You are a committed, adaptable, technology savvy, and self-motivated individual with a good sense of humor. You enjoy working in a fast-paced and people-centric environment that drives high performance and positive behaviors. You enjoy learning as well as sharing knowledge and teaching others. You are proactive and take the initiative for continuous improvements.

Key Responsibilities

• Conduct outbound calls and emails to prospective clients in the UK real estate market
• Qualify leads based on established criteria and client needs assessment
• Schedule product demonstrations and discovery calls for the sales team
• Clearly communicate the value proposition of the real estate software platform
• Maintain accurate records of all prospect interactions in CRM system
• Follow up with prospects who have shown interest but haven't scheduled appointments
• Meet or exceed daily and weekly appointment setting targets
• Research prospects and personalize outreach to improve conversion rates
• Handle initial objections and questions about the platform professionally
• Coordinate with sales team to optimize appointment scheduling and handoff process
• Update lead status and provide feedback on lead quality to marketing team
• Participate in regular training to stay informed on product updates and industry trends
• Track and report on key metrics including calls made, appointments set, and show rates
• Maintain professional phone etiquette and represent the brand positively

Qualifications

• 1-3 years of experience in appointment setting, telemarketing, or inside sales
• Strong phone communication skills with confident and professional demeanor
• Experience with outbound calling and lead qualification
• Familiarity with CRM systems and sales tools
• Understanding of B2B sales processes preferred
• Knowledge of UK real estate market is a plus
• Proven track record of meeting or exceeding appointment setting quotas
• Ability to handle rejection and maintain motivation
• Self-starter with excellent time management skills
• Comfort working during UK business hours
• High school diploma or equivalent required

Key Skills

Appointment Setting, Outbound Calling, Lead Qualification, Sales Communication, CRM Systems, Persuasion, Active Listening, Time Management, Objection Handling, Goal-Oriented

Eligibility Requirements

To be eligible to apply for any position at Sirius Support, you will need:

• A stable internet connection of at least 50 Mbps up and down
• A laptop or desktop, PC or Mac or Linux based operating system, dual core processor with at least 8GB of RAM
• A webcam and headset with excellent audio quality for professional calls
• A quiet place to work free from background noise and distractions
• A go-getter attitude and a willingness to learn and teach
• Energy and excellent ability to communicate with customers
• Excellent command of the English language - comprehension, spoken and written
• Availability to work during UK business hours

Why Join Sirius Support?

Work from home – No commute, comfortable environment, better work-life balance

Flexible scheduling – Build your schedule around your life and other commitments

Sales exposure – Gain valuable experience in B2B sales and lead generation

Skill development – Develop professional sales communication and persuasion skills

Supportive team – Dedicated support from Sirius operations, training, and sales teams

Performance recognition – Recognition and rewards for top performers

Career growth – High performers may be considered for advancement into sales or account management roles

Industry knowledge – Learn about innovative real estate technology and PropTech industry

Application Process

• Submit Application – Complete online application with resume
• Screening and Assessment – Brief conversation to assess fit, communication skills, and answer questions. Verify equipment and connectivity meet requirements
• Skills Assessment – Demonstrate phone presence, objection handling, and persuasion abilities through role-play scenarios
• Background Check – Comprehensive screening
• Training Enrollment – Access to online training platform, product training, and sales scripts
• Go Live

Equal Opportunity

Sirius Support is an equal opportunity employer committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Job Type: Full-time

Pay: Php295.00 per hour

Expected hours: 40 per week

Benefits:

• Work from home

Work Location: Remote