Chatbot Developer

1 week ago

Manila, National Capital Region, Philippines Shopee Full time $50,000 - $100,000 per year

Job Description

  • Develop and implement solutions that will improve Chatbot user experience
  • Conduct in-depth quantitative and qualitative analysis of user experience & behavior
  • Perform UATs and live testing to identify and eliminate inefficiencies
  • Collaborate with functional stakeholders to understand policy or process dependencies and to manage potential risks
  • Provide progress reports on a daily, weekly, and monthly basis

Requirements

  • Bachelor's degree in management engineering, industrial engineering, computer science, or business
  • At least 3 years total work experience with 1 to 2 years project management, strategy, or e-commerce experience
  • Ability to think critically and solve complex problems
  • Strong mathematical reasoning and analytical skills with proficiency in data analysis tools and techniques
  • Excellent verbal and written communication skills; highly conversational
  • Previous experience in artificial intelligence, conversational design, or programming is a plus

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