Associate CSSC Application Engineer WU

4 days ago

Pasig, National Capital Region, Philippines Grundfos Pumps Full time ₱900,000 - ₱1,200,000 per year

Contribute to a thriving CSSC Back Office team by providing timely and effective technical advice to the incoming inquiries. Provide technically advanced support by delivering world class Customer Service by applying established procedures and guidelines to provide technical quotation, information, advice, and assistance regarding Grundfos´ products and services before, during, and after a transaction to maintain and improve the organization´s Customer relationship.

Your main responsibilities:

  • Evaluates complex enquiries from customers and Grundfos external sales. Providing technical assistance to customers regarding product sizing, application, system and solutions to ensure the functionality of the solution in practice within the required time frame, ensuring compliance with technical and commercial specifications.
  • Follow up on Customer interactions within set Service Level Agreements (SLA).
  • Coordinate with subcontractors and suppliers to gain pricing and technical data as per tender requirements.
  • Process special orders and inquiries in coordination with the suppliers.
  • Support sales teams by handling tenders and projects, including providing dimensions, specifications, calculations, time of delivery, operation, and maintenance issues.
  • Identify business opportunities and handovers to external sales.
  • Ensure customer master data is updated on portfolio of customers under their responsibility.
  • Support with ad hoc tasks defined by leadership.
  • This role will support the APAC and Australia & New Zealand (ANZ) regions, ensuring seamless operations and alignment with regional goals.

Your required skills and experience include:

  • Bachelor's Degree or equivalent work experience (minimum of 2-3 years)
  • Previous experience within Customer Services. Relevant administrative experience, organizational skills & accountability with the Customer.
  • Knowledge of business structure, products and key market needs to create a successful Customer centric experience.
  • Demonstrate working knowledge SAP (CRM/SD).
  • Familiarity with MS Office applications.
  • Fundamental Product and Application Knowledge – Interpret type keys, identify pumps vs spare parts, kits vs motors, identify where product is built (not essential).
  • Good communication and networking skills together with the ability to build strong and trusting relationships with both Internal and External Stakeholders.
  • Excellent written and spoken English.

What's in it for you?

Whether it's developing leadership skills or advancing your expertise even further, we'll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You'll be welcomed from day one into an inclusive, trusting environment guided by six core values.

Do you want to learn more?

If this job sounds appealing, please send your resume and cover letter by clicking "Apply".

To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they enjoy working at Grundfos, check out Meet our people

We look forward to hearing from you.

  • Industry CSSC Order Management Team Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines GRUNDFOS Full time

    Industry CSSC Order Management Team RepresentativeOrtigas, Pasig City (Mid Shift)OverviewAs an Order Management Representative, you will actively contribute to an efficient, productive, and supportive order management team, delivering world class customer service through various communication channels such as digital, telephone, email, live chat, etc. You...

  • Team Leader, Applications Engineering

    3 weeks ago

    Pasig, National Capital Region, Philippines Power Integrations Full time

    Human Resources Associate at Power IntegrationsOverviewPI Expert is a sophisticated design tool for power converter design. This tool enables designing with Power Integrations products. Capabilities of this tool include a sophisticated simulation approach, advanced magnetics design and component selection based on the design requirements. As a Team Leader in...

  • Senior Web Application Engineer

    1 week ago

    Pasig, National Capital Region, Philippines beBeeWebApplicationEngineer Full time ₱6,000,000 - ₱8,000,000

    Transformative opportunity for a seasoned Senior Web Application Engineer to spearhead the development of cutting-edge web applications.We're seeking an accomplished professional with extensive experience in building high-performance web applications using Angular and React. You will collaborate closely with backend engineers to deliver exceptional user...

  • Senior Applications Firmware Engineer

    2 weeks ago

    Pasig, National Capital Region, Philippines Power Integrations, Inc. Full time

    Duties and ResponsibilitiesResearch, design, develop, and optimize applications using Power Integrations' productsDesign and develop application boards using Power Integrations' productsDevelop algorithms to optimize design applications using Power Integrations' productsAssist in new product development and research of new applications for both new and older...

  • Senior Applications Firmware Engineer

    2 weeks ago

    Pasig, National Capital Region, Philippines Power Integrations, Inc. Full time

    Duties and Responsibilities Research, design, develop, and optimize applications using Power Integrations' products Design and develop application boards using Power Integrations' products Develop algorithms to optimize design applications using Power Integrations' products Assist in new product development and research of new applications for both...

  • Senior Firmware Applications Engineer

    1 week ago

    Pasig, National Capital Region, Philippines beBeeFirmware Full time ₱3,000,000 - ₱5,000,000

    OverviewAs a key member of our engineering team, you will play a crucial role in the design, development, and optimization of cutting-edge applications using Power Integrations' products. Your expertise in firmware development, algorithm design, and circuit evaluation will drive innovation and enhance our solutions.">Job DescriptionOur ideal candidate will...

  • Associate Power Supply Simulation Engineer

    3 weeks ago

    Pasig, National Capital Region, Philippines Power Integrations Full time

    Associate Power Supply Simulation EngineerThe candidate will be responsible for creating simulation models as well as converting existing Simplis models to Pspice and/or Saber. A strong, fundamental skills in any circuit simulation software is a must. The candidate will have learning and training opportunities to upgrade skills in switched mode power supply...

  • NCI Operations Engineer Associate

    1 week ago

    Pasig, National Capital Region, Philippines Inchcape Full time $70,000 - $120,000 per year

    About The CompanyInchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.Our diverse global team of over 18,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for...

  • IT Associate

    1 week ago

    Pasig, National Capital Region, Philippines The Medical City Full time

    Overview The Medical City Clinic is searching for an IT Associate. This role is responsible for providing IT-related technical support and performing basic computer troubleshooting functions. Responsibilities Provides technical assistance for queries and issues related to computer systems, software, and hardware Installs necessary software to newly acquired...

  • IT Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines The Medical City Full time

    OverviewThe Medical City Clinic is searching for an IT Associate. This role is responsible for providing IT-related technical support and performing basic computer troubleshooting functions.ResponsibilitiesProvides technical assistance for queries and issues related to computer systems, software, and hardwareInstalls necessary software to newly acquired...