IT Support Technician

2 weeks ago

Makati City, National Capital Region, Philippines Cartrack Full time

Are you curious, innovative, and passionate about IT Hardware and Infrastructure?
Do you take ownership, embrace challenges, and love problem-solving?
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we are looking for an
IT Support
Technician
to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Job Responsibilities
Support Infrastructure Regionally

  • Proactively maintain branch equipment i.e., UPS, Switches, CCTV, Access Control.
  • Maintain personal computers, Laptops, headsets and Operating Systems (MS windows and office).
  • Basic command line proficiency in Linux is a plus.
  • Maintain Voice services, PABX, Physical and softphones, SIP trunks, SPAM caller ID checks.
  • Branch office networking, WIFI, Switches, LAN, WAN.
  • Proficiency in email management, Microsoft Outlook, email gateways (Microsoft Exchange\Zimbra).
  • Familiarity with Excel (basic proficiency), with an advanced skill set as a bonus.
  • Familiarity with any ticketing system is a beneficial skill.
  • User account management – Active Directory \ FreeIPA \ IAM\ SAMBA AD.
  • End user VPN setup and Maintenance, 2FA.
  • Security tools – End point protection (Sophos).

Meet IT Support Service Level Agreements

  • Prioritize accordingly to meet customer satisfaction standards.
  • Plan and organize daily activities to ensure tasks are completed in time.

Helpdesk Support Function

  • Action assigned tickets on Ticketing system.
  • Update tickets daily.
  • Give timely feedback.
  • Ensure that tickets are closed timeously with high quality service ensuring minimal comebacks

Requirements

  • Diploma or bachelor's degree majoring in Computer Science, Information System, Information Technology, Informatics Engineering or Computer Engineering course.
  • Minimum of 5 years of working experience in Technical Support / IT Support / Desktop / Helpdesk experience.
  • Previous JIRA experience or similar ticketing system.
  • Knowledge of Active Directory, MS Office Suite.
  • Knowledge of Windows XP, Win 7, Win 8 and Win 10 &11.
  • Willing to work onsite in Makati City

  • IT Technician

    2 days ago

    Makati City, National Capital Region, Philippines Jucris Printing Provider Full time

    The IT Technician is responsible for handling, maintaining, and managing ICT products and related logistics. This role ensures proper inventory control, deployment, maintenance, and documentation of IT equipment while providing technical support to users and coordinating ICT-related deliveries and asset tracking.Job Type: Full-timePay: Php18, Php20,000.00...

  • BIM Technician

    18 hours ago

    Makati City, National Capital Region, Philippines Tractebel Red, Inc. Full time

    Job Summary:Technically skilled and detail-oriented Intermediate BIM Technician – MEP to support the design, modeling, and coordination of mechanical, electrical, and plumbing systems across a variety of building projects. This role bridges the gap between junior technicians and senior coordinators, offering the opportunity to contribute meaningfully to...

  • BIM Technician

    16 hours ago

    Makati City, National Capital Region, Philippines RED Engineering Design Full time

    Job Summary:Technically skilled and detail-orientedIntermediate BIM Technician – MEPto support the design, modeling, and coordination of mechanical, electrical, and plumbing systems across a variety of building projects. This role bridges the gap between junior technicians and senior coordinators, offering the opportunity to contribute meaningfully to...

  • chemical technicians

    2 weeks ago

    Makati City, National Capital Region, Philippines Skills and Talent Employment Pool Inc. (STEP) Full time

    About the role STEP is seeking talented Chemical Technicians to join the team of our client located in Makati City, Metro Manila. As a Chemical Technician, you will play a crucial role in supporting the laboratory and technical services operations. This full-time position offers an exciting opportunity to apply your technical expertise and contribute to the...

  • Sales Technician

    6 days ago

    Makati City, National Capital Region, Philippines Toplis Solutions Inc Full time

    A Sales Technician is responsible for providing technical expertise during the sales process to ensure clients understand product features, benefits, and proper usage. This role combines technical knowledge with strong customer service and sales skills to support clients, close deals, and ensure customer satisfaction.Job Type: Full-timeWork Location: In...

  • Aircon Technician

    17 hours ago

    Makati City, National Capital Region, Philippines REIS Holdings Inc. Full time

    Job Summary:We are seeking a highly skilled and detail-oriented HVAC Technician to join our team. In this role, you will be responsible for installing, maintaining, and repairing HVAC systems, ensuring optimal air quality for our clients. You will also guide and advise customers on selecting the best air quality systems for their specific needs. You will...

  • Multi Skilled Technician

    2 weeks ago

    Makati City, National Capital Region, Philippines CBRE GWS IFM PHILS. CORP. Full time

    About the role As a Multi Skilled Technician / Maintenance Technician at CBRE GWS IFM PHILS. CORP.', you will be responsible for providing essential maintenance and technical support services to our client's facility in Bonifacio Global City Taguig City Metro Manila or Makati City. This is a full-time position that will play a crucial role in ensuring the...

  • Maintenance Technician- Roving

    1 week ago

    Makati City, National Capital Region, Philippines CBRE GWS IFM PHILS. CORP. Full time

    About the role As a Multi Skilled Technician / Maintenance Technician at CBRE GWS IFM PHILS. CORP.', you will be responsible for providing essential maintenance and technical support services to our client's facility in Makati (MLC Paseo / TWC Makati / Sagittarius Makati / RAM Makati). This is a full-time position that will play a crucial role in ensuring...

  • Electrical Technician

    17 hours ago

    Makati City, National Capital Region, Philippines Meera Enterprises Inc. Full time

    Job SummaryThe Junior Electrical Technician supports the maintenance and Visual Merchandising team in installing, maintaining, and repairing electrical systems in an industrial environment. This entry-level role is ideal for candidates with basic electrical knowledge who are eager to gain hands-on experience while working under supervision and following...

  • Roving Maintenance Technician

    3 days ago

    Makati City, National Capital Region, Philippines CBRE Full time

    About the roleAs a Multi Skilled Technician / Maintenance Technician at CBRE GWS IFM PHILS. CORP.', you will be responsible for providing essential maintenance and technical support services to our client's facility in Makati (MLC Paseo / TWC Makati / Sagittarius Makati / RAM Makati). This is a full-time position that will play a crucial role in ensuring the...