Administrative Assistant
2 weeks ago
This is a remote position.
Schedule: Monday to Friday, 10:30 AM – 7:30 PM (UK Time, 1-hour lunch)Client Timezone: UK (Wales)
Total Weekly Hours: 40 hours
Join a growing student lettings business as an Administrative Assistant. This role is perfect for someone who is highly organized, detail-oriented, and comfortable working remotely while directly supporting the business owners. You'll take on a mix of administrative, bookkeeping, customer service, and social media support tasks—all essential to keeping operations running smoothly throughout both peak and off-peak periods.
Responsibilities
Manage daily email correspondence and organize inboxes
Perform general administrative tasks following step-by-step process guides
Provide basic bookkeeping support (invoice organization, payment tracking)
Support social media management by responding to inquiries and scheduling posts
Answer and make calls to students using international dialer software
Conduct follow-up calls to check student satisfaction and resolve concerns
Organize and maintain client files and documentation
Support office operations to free up staff for in-person tasks
Adapt to seasonal workload variations (with peak activity in September)
Requirements
Proven experience as a Virtual Assistant or in administrative roles
Strong English communication skills (written and verbal)
Ability to follow detailed processes accurately
Basic bookkeeping and organizational skills
Customer service experience, ideally with young adults/students
Comfortable using international dialer software for phone communications
Reliable internet connection and professional home office setup
HMO coverage (available in eligible locations)
Permanent work-from-home arrangement
Immediate hiring opportunity
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