Finance and Admin Officer

Setup and Location: Onsite

Work Schedule: 9:00 AM-6:00 PM (AEDT) | 6:00 AM-3:00 PM (PH Time)

Employment Type: Full-time

Ready to do work that actually excites you?

We're looking for a proactive and detail-oriented Accounts & Administration Officer to join our team. In this role, you'll manage accounts payable and receivable, assist with BAS and GST reporting, and maintain accurate financial records. You'll also support daily administrative tasks, coordinate with clients and vendors, and assist with marketing activities to ensure efficient, compliant, and well-organised operations.

What You'll Do

You'll be the kind of person who:

Accounting

• Manage accounts payable processing and reconcile invoices from vendors, working with them to resolve discrepancies.
• Review, verify, and process invoices for payment, ensuring accuracy and compliance with company policies.
• Manage accounts receivable by updating customer agreements, preparing and sending invoices, tracking receivables, and following up on payments.
• Handle basic bookkeeping tasks, including expense tracking, P&L analysis, and financial reporting.
• Prepare finance reports and presentations.
• Maintain organised financial records and documents in compliance with data retention policies and Australian regulations.
• Assist in filing Goods and Services Tax (GST) returns, ensuring compliance with tax regulations and deadlines.
• Support the preparation, reconciliation, and lodgement of Business Activity Statements (BAS).
• Work with external accountants on the preparation of tax returns.

Administration

• Manage and maintain executive schedules, including appointments, meetings, and travel arrangements.
• Facilitate and document contract and license renewals, ensuring deadlines are met and all paperwork is completed.
• Maintain and update documents, templates, and policies to ensure accuracy and accessibility.
• Manage and maintain office supplies and equipment.
• Work with technicians to maintain the client asset (device) register.
• Oversee ticket management, including follow-ups and coordination with technical staff.
• Provide general administrative support such as responding to queries, creating reports, and performing data entry.
• Coordinate and organise internal meetings, including preparing agendas and taking minutes.
• Create quotes for clients based on information provided by technicians, and follow up for approval and payment.
• Place orders for equipment and services based on approved quotes and coordinate the delivery of goods.

Marketing

• Review subscribed white-labelled marketing materials and recommend suitable content for posting on LinkedIn.
• Review internally posted news articles and repurpose them for LinkedIn publishing.
• Create fortnightly client newsletters featuring security and productivity updates based on information provided by technicians.
• Attend meetings and assist external marketing partners in executing campaigns.
• Undertake projects to update processes, improve efficiency, and minimise risk.
• Adhere to company procedures and policies to maintain a high level of security at all times.

What You Bring

We're looking for someone with:

• Minimum 3 years of accounting administration or bookkeeping experience, with solid hands-on expertise in Xero within the Australian market.
• Experience working in a Managed Service Provider (MSP) environment.
• Experience with ConnectWise PSA is an advantage.
• Excellent written and verbal communication skills to effectively work with internal teams, vendors, and clients.
• Highly self-motivated with strong ownership, accountability, attention to detail, and the ability to follow processes and instructions.
• Able to work under pressure, manage multiple tasks simultaneously, and meet strict deadlines.
• Capable of working both independently and collaboratively within a team.
• Skilled in building strong, professional relationships with colleagues, vendors, and clients.
• Thrives in a fast-paced environment with a high level of accountability.
• Applies security and risk management best practices conscientiously in all tasks.

Why You'll Love Working Here

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more.

Let's Talk

If you're thinking "this sounds like me"-it probably is. Click apply. We can't wait to meet you.