VIP Host
2 weeks ago
KEY RESPONSIBILITIES:
- Build and nurture strong relationships with VIP guests and high rollers to encourage repeat visits and boost gaming activity.
- Coordinate all aspects of guest arrangements, including hotel reservations, dining, entertainment, and transportation.
- Address guest requests, concerns, and complaints with professionalism and discretion, ensuring quick resolution.
- Personally greet and host VIP players upon arrival, ensuring their needs are continuously met throughout their stay.
- Proactively inform VIP guests about exclusive promotions, hotel packages, events, and tailored incentives.
REQUIREMENTS:
- A Bachelor's degree in Hospitality Management, Marketing, Tourism, or a related field is preferred.
- A minimum of 1 year of experience in casino operations, VIP services, hotel guest relations, or luxury hospitality is required.
- Charismatic, graceful, and poised, capable of representing the casino's premium image.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Refined personal presentation and a polished, high-end appearance.
- Knowledge of casino operations and games is a plus.
- Strong interpersonal and communication abilities; fluent in English, Filipino, and Chinese/Mandarin (a mandatory requirement).
Job Types: Full-time, Permanent
Pay: Php50, Php70,000.00 per month
Benefits:
- Paid training
Application Question(s):
- Fluent in Mandarin, English, and Filipino?
Experience:
- VIP Host: 1 year (Required)
Work Location: In person
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