Technical Writer

4 days ago

Makati City, National Capital Region, Philippines ePLDT, Inc. Full time ₱800,000 - ₱1,200,000 per year

Job Summary:

We are looking for a talented Technical Writer to produce high-quality documentation that contributes to the success of our products and services. The ideal candidate will have a strong ability to convey complex technical information in a clear, concise, and engaging manner.

Key Responsibilities:

  • Create and maintain technical documentation, including user manuals, installation guides, FAQs, and online help articles.
  • Collaborate with developers, engineers, product managers, and other stakeholders to gather accurate and detailed information.
  • Organize and present technical information in formats that meet the needs of various audiences, both technical and non-technical.
  • Review and edit existing documentation for accuracy, clarity, and consistency.
  • Ensure all documentation aligns with company standards and brand guidelines.
  • Develop visuals, such as diagrams and charts, to complement written content.
  • Stay up-to-date with product changes and technological advancements to keep documentation current.

Qualifications:

  • Bachelor's degree in Technical Writing, Communications, English, Computer Science, or related fields.
  • Proven experience as a technical writer or similar role.
  • Exceptional written and verbal communication skills.
  • Familiarity with documentation tools such as MS Word, Adobe Acrobat, or Markdown editors.
  • Basic understanding of technical concepts, such as software, hardware, or engineering processes.
  • Strong organizational and time management skills.

Preferred Skills:

  • Experience with content management systems (CMS).
  • Ability to create instructional videos or interactive guides.
  • Familiarity with programming languages or technical standards (e.g., HTML, XML).

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