Restaurant Supervisor

5 days ago

Taguig, National Capital Region, Philippines The Hiring Hub Full time ₱250,000 - ₱300,000 per year

Job Summary

The Restaurant Supervisor oversees daily restaurant operations, ensures excellent customer service, supervises staff, and maintains compliance with food safety, sanitation, and quality standards. This role serves as a link between management and employees, ensuring smooth workflow and high customer satisfaction.

Key Responsibilities

Operations Management

  • Supervise daily front-of-house and back-of-house activities.
  • Ensure food safety, cleanliness, and compliance with company standards.
  • Monitor inventory levels, assist in ordering, and control wastage.
  • Oversee cash handling, daily sales reporting, and shift closing procedures.

Staff Supervision & Training

  • Supervise, guide, and support restaurant staff during shifts.
  • Assign tasks and schedules to ensure adequate coverage.
  • Conduct training and coaching to maintain service standards.
  • Monitor employee performance and recommend disciplinary or recognition actions.

Customer Service

  • Ensure prompt, efficient, and courteous service to all guests.
  • Address customer complaints and resolve issues professionally.
  • Encourage a customer-focused culture within the team.

Coordination & Reporting

  • Work closely with the kitchen team to ensure smooth order flow.
  • Support promotional activities and special events.
  • Report daily operations, issues, and staff concerns to the Restaurant Manager/Owner.

Qualifications

  • At least 2–3 years of experience in the food and beverage industry, preferably in a supervisory role.
  • Strong leadership, communication, and interpersonal skills.
  • Knowledge of restaurant operations, food safety, and sanitation standards.
  • Ability to work under pressure and in shifting schedules.
  • Customer service–oriented and a good team player.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Paid training

Language:

  • English (Preferred)

Work Location: In person

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