Travel Agent

2 weeks ago

Makati City, National Capital Region, Philippines Liveware Full time $70,000 - $120,000 per year

As we continue to expand,Liveware ensures high quality service and success for both our clients and our team. Specializing in multiple industries, we are one of the leading outsourcing companies in the Philippines.

Be part of our journey. Be part of our success

We're looking for motivated and dynamic Travel Agents to work with our growing team in our beautiful office in Makati.

Responsibilities:

  • Quote and book Round the World itineraries, including complex multi-city itineraries
  • Book domestic and international flights and accommodation for travelers based in Australia
  • Use Sabre GDS to book complex airfares and process schedule changes, exchanges, refunds, and cancellations
  • Adhere to retail and corporate travel policies
  • Use multiple booking platforms to book accommodation, activities and transfers
  • Manage all travel amendments, cancellations and refunds
  • Action hotel chargebacks and car chargebacks (Avis Wizard, Hertz Gold Memberships)
  • Manage travel amendments, cancellations, and refunds
  • Resolve problem bookings promptly
  • Manage client profiles and interactions using CRM systems

Requirements:

  • Must be willing to work on site
  • Must be willing to work rotational shifts
  • Travel sales experience would be ideal
  • Sabre GDS experience is essential
  • Must have at least 1 year of Sabre GDS experience
  • 2+ years of experience in the travel industry with exceptional destination knowledge
  • Bachelor's degree preferred
  • PowerSuite experience is a plus
  • Hungry to close the sale and build clientele
  • Experience in an inbound call center preferred
  • Experience with a CRM
  • Excellent written and verbal communication skills in English
  • Customer-service oriented with strong interpersonal skills
  • Highly organized with a keen attention to detail and the ability to juggle competing deadlines

What we offer:

  • Fast recruitment process
  • Eligibility for commissions
  • Opportunities for career growth and development
  • Comprehensive HMO coverage within the first month of employment
  • Paid time off
  • Monthly allowances
  • Excellent professional development opportunities
  • Hands-on support from local and international teams
  • Collaborative work environment and positive work culture
  • Join a fast-growing company

Want to know more about Liveware? Visit our website

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