Mechanical Reviewer

5 days ago

Ortigas, Philippines iSupport Worldwide Full time ₱300,000 - ₱420,000 per year

Be a part of our fast-growing team and unchain all the possibilities

What is your mission?

We are looking for an Mechanical Reviewer/Service Advisor with hands-on experience in automotive or technical support. You will be responsible for reviewing, editing, and uploading mechanical breakdown inspection reports, ensuring accuracy and professionalism in content. The role requires strong automotive knowledge, attention to detail, excellent communication skills, and the ability to support technicians and clients with world-class customer service.

You will provide the best service to our partner brands by performing these tasks:

  • Review, edit, and upload mechanical breakdown inspections (reports, pictures, videos)
  • Ensure accuracy, completeness, technical verbiage, spelling, and grammar of reports
  • Interact with clients, inspectors, and team members via phone, email, or instant messaging
  • Provide phone/email assistance to technicians in the field as needed
  • Respond to client and internal emails promptly and professionally
  • Deliver exceptional customer service to both internal and external stakeholders
  • Manage assigned workload independently with high reliability
  • Perform other administrative tasks and duties assigned by management
  • Work efficiently with minimal supervision while maintaining accuracy

Who are we looking for?

  • Prior automotive experience (classic and modern vehicles preferred)
  • At least 1 year of TSR or customer service experience
  • Above-average English communication skills (written and verbal)
  • Strong attention to detail and accuracy in technical documentation
  • Highly dependable, organized, and able to work independently
  • Proficiency in Microsoft Office or similar tools is an advantage

Company Perks:

  • Above-industry salary package and incentives
  • Comprehensive HMO benefits and life insurance from day 1
  • Free learning and development courses for your personal and career growth
  • Dynamic company events
  • Opportunities for promotion
  • Free meals and snacks

Job Types: Full-time, Permanent

Pay: Php25, Php35,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Gym membership
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided

Ability to commute/relocate:

  • Ortigas: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Automotive: 1 year (Required)
  • Customer service: 1 year (Required)

Work Location: In person

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