Vote Execution Analyst

Let's be #BrilliantTogether

OVERVIEW

ISS STOXX is hiring for a Vote Execution Analyst, who will monitor the proxy flow of our clients to ensure that their votes are submitted downstream accurately and efficiently. The Vote Execution Analysts work with clients, internal operations teams, and external proxy distributors in order to achieve this mission. The role serves as an escalation point for clients for any proxy related issues that arise and also monitor internal voting applications to ensure that all systems are functioning correctly. Analysts monitor a number of daily and monthly reports in order to identify and resolve potential issues and continually work to create new or improve existing processes. Analysts also work with internal and external groups to improve application functionality, operational efficiency, and communication between all involved parties with regards to the proxy voting process.

RESPONSIBILITIES

• Manage and improve processes that maintain and manage mission critical data for the proxy voting, proxy distribution, or security class action claims filing services.
• Serve as a subject matter expert with regards to the process flow of proxies and any custodian specific issues.
• Represent ISS to clients during due diligence visits, renewal review meetings, and issue resolution sessions.
• Work with clients, custodians and others to answer questions and ensure successful issue resolution regarding the recon, proxy flow, and custodian account setups.
• Develop strong relationships with both internal teams and external constituents.
• Review production and timeliness reports and work to implement continuous process improvement and internal controls on mission critical data.
• Establish and monitor key performance indicators that are critical to achieving team goals and performance objectives.
• Sponsor teamwork and employee development by initiating and supporting cross- functional initiatives on a regular basis.

• Participate in the annual client renewal process through account and process reviews.

• Maintain data to ensure quality of mission critical information using both proprietary applications and commonly used business software applications.

• Work with account managers and client implementation to ensure that required client data is received in a timely and high-quality manner.
• Ensure comprehensive audit trails are in place for data that is received from or sent to production systems.

• Establish and monitor quality control metrics to identify potential data issues and taking ownership of resolution for all issues that are identified.

• Support development of training documentation, standard procedures and systems to support growing team.

QUALIFICATIONS

Training & Experience:

• Bachelor's Degree holder
• Excellent oral and written communications
• Excellent organizational and administrative skills
• Strong computer skills with office applications
• Team player and an excellent relationship builder
• Demonstrated analytical skills with strong attention to detail
• Demonstrated Project Management skills – defining of scope, resources and timelines, and managing to deliverables
• Innovative, motivated, client-oriented and commercially aware thinker
• Absolute personal and business integrity

Work Location & Schedule:

• Will work on a traditional shift schedule (8:00 AM to 5:00 PM, PHT).
• Amenable to working extended hours (including overtime, holidays, and weekends) during the Proxy Season.
• Willing to work onsite five (5) days a week for the first two months, then transition to a hybrid work setup thereafter (3 days onsite & 2 days' work from home).

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let's empower, collaborate, and inspire.

Let's be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

Founded in 1985 as Institutional Shareholder Services (ISS) Inc., ISS Governance is a leading global provider of independent and objective shareholder meeting research and recommendations, providing multiple voting policy choices as well as end-to-end workflow solutions for institutional investors. More than 1,600 clients worldwide utilize ISS Governance's actionable expertise to help them make informed investment stewardship decisions, and to help them manage their voting responsibilities. Covering over 50,000 meetings annually, ISS Governance leverages its extensive global footprint, deep experience, high quality data and analysis, unified client support, and technology infrastructure to continuously evolve and extend its innovative suite of solutions to meet clients' evolving portfolio, fiduciary, and stewardship requirements.

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Institutional Shareholder Services ("ISS") is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.