Medical Appointment Coordinator Associate

2 weeks ago

Nichols McKinley P, Philippines Centre Medicale Internationale Full time ₱200,000 - ₱250,000 per year

Job Type: Full-Time

Department: Operations

Reports to: MAC Supervisor

Position Overview

We are seeking a detail-oriented and friendly Medical Appointment Coordinator to join our patient support team. In this role, you will be responsible for scheduling appointments, managing patient communications and ensuring a smooth and welcoming experience for all patients. This position is ideal for someone who is organized, empathetic and thrives in a fast-paced healthcare setting.

Job Description

  • Schedule and confirm appointments for patients via phone, email, or patient portal.
  • Verify patient information and insurance eligibility prior to appointments.
  • Answer incoming calls and respond to patient inquiries in a courteous and professional manner.
  • Coordinate with physicians, nurses, and clinical staff to manage appointment availability.
  • Follow up on missed or canceled appointments and assist with rescheduling.
  • Maintain accurate and up-to-date records in the electronic medical records (EMR) system.
  • Provide general administrative support to the front office team as needed.

Qualifications

  • Previous experience in a healthcare, customer service, or administrative setting strongly preferred.
  • Proficiency in using electronic medical record (EMR) systems and scheduling software.
  • Strong communication and interpersonal skills with a patient-focused attitude.
  • Excellent organizational skills and attention to detail.
  • Ability to handle sensitive patient information with confidentiality and discretion.

How to Apply

  • Interested candidates should email their resume to with email subject MAC.

Job Type: Full-time

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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