Employee Relations Officer

6 days ago

Mandaluyong Central Post Office P, Philippines Zark's Food Ventures Corporation Full time

Job Summary:

The Employee Relations Officer ensures a positive and compliant work environment across the restaurant company. This role handles employee concerns, supports management in HR matters, and fosters strong workplace relationships, helping to maintain high morale in a fast-paced restaurant setting.

Key Responsibilities:

Employee Relations & Conflict Resolution:

  • Act as the first point of contact for employee issues, concerns, or grievances.
  • Investigate complaints, mediate disputes, and provide fair solutions.
  • Advise managers and staff on HR policies, procedures, and best practices.

Policy Implementation & Compliance:

  • Ensure consistent application of HR policies across all restaurant locations.
  • Communicate updates to policies, procedures, and labor law requirements.
  • Monitor compliance with labor laws and company standards.

Performance & Conduct Support:

*

  • Assist managers in handling disciplinary actions, performance issues, and terminations.
  • Maintain accurate records of employee performance, grievances, and resolutions.

Employee Engagement & Retention:

  • Promote initiatives to boost staff morale, engagement, and retention in a high-turnover environment.
  • Conduct feedback sessions or surveys to gather employee insights and recommend improvements.

Reporting & Analysis:

Prepare reports on employee relations trends, complaints, and resolutions.

Analyze patterns and provide recommendations to improve workplace culture.

Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • Minimum 2 years of experience in employee relations within a restaurant or hospitality company.
  • Strong knowledge of labor laws and HR best practices.
  • Excellent interpersonal, communication, and conflict resolution skills.
  • Ability to mediate and negotiate effectively.
  • High discretion and integrity in handling sensitive information.
  • Ability to build trust with employees and management at all levels.
  • Analytical mindset for identifying trends and improving workplace culture.
  • Willing to do field work.

Job Type: Full-time

Pay: Php22, Php25,000.00 per month

Benefits:

  • Employee discount
  • Staff meals provided

Work Location: In person

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