Community & Social Media Management Officer

4 days ago

Ayala Alabang, National Capital Region, Philippines TRND Marketing Full time ₱27,000 - ₱324,000 per year

Scope of Work:

Discord (DC) Management:

  • Diagnose channel-related issues and propose improvement plans
  • Invite players to join the Discord server
  • Plan and follow up on events, including copywriting conduction and prize distribution
  • Channel structuring and planning
  • Conduct mod interviews and communication
  • Respond to player questions and collect feedback
  • Monitor and manage public sentiment

SNS (Social Media) Management:

  • Platforms include Facebook, X (Twitter), Instagram, YouTube, TikTok
  • Develop content calendars and creative concepts
  • Write post copy, schedule posts, follow up on publishing
  • Monitor public sentiment
  • Reply to comments and direct messages

Reporting & Data Compilation:

  • Complete daily, weekly, and monthly reports on time
  • Prepare market research and competitor analysis reports

Meetings & Communication:

  • Attend meetings with partners or clients to understand their needs
  • Accurately and promptly report on work progress and results

Other tasks that may be assigned by the Head and/or direct supervisor.

Qualificiations:

  • Fresh graduates are welcome to apply
  • Strong interest in community management and social media
  • Knowledge of Discord and major social media platforms (Facebook, X, IG, YouTube, TikTok)
  • Excellent written and verbal communication skills
  • Creative, proactive, and adaptable
  • Strong organizational skills and attention to detail
  • Willingness to learn and grow with the team
  • Previous experience (internship, school projects, freelance, or volunteer work) in online communities, events, or social media is a plus but not required
  • Willing to work fully onsite at our office in Cupang, Muntinlupa

Job Types: Full-time, Fresh graduate

Pay: Php18, Php27,000.00 per month

Benefits:

  • On-site parking
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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