Fraud Analyst, APAC

Distribusion is the world's leading ground transportation marketplace and gives travelers seamless access to ground transportation online, from search to ticket purchase. We have built a cutting-edge B2B technology platform that connects bus, rail, and ferry operators in 70 countries with the biggest online retailers, including Google Maps and

We are shaping the future of travel and building the largest global network of transport providers and retailers. We are one of the fastest growing startups in travel, backed by two leading VCs (TQ Ventures & Lightrock), and now, following our recent $80m Series C funding, we are ready to push beyond.

As a Fraud Analyst in our E-commerce teams, you will be responsible for detecting and preventing fraudulent transactions across our platform, leveraging past experience in the payments industry, anti-fraud technologies, or B2C e-commerce travel industry experience. This role involves analysing transaction patterns, assessing risk, implementing fraud prevention strategies, and collaborating closely with cross-functional teams to ensure we deliver a secure and seamless experience for our users.

Workplace: Indonesia/Philippines
We are a remote-first company, with teams located around the Globe, and our HQ office is in Berlin, where the team often meets in the office.

What you will do:

• Take full ownership of defining and creating key performance indicators (KPIs) to track fraud rates and payment acceptance, shaping the future of our fraud detection strategy

• Lead the review process for payments, utilising both manual tools and large data exports, ensuring we stay ahead of potential fraud threats

• Own the optimisation of fraud detection by adjusting fraud rules across our Payment Service Providers (PSPs) and various fraud analysis platforms

• Proactively identify and recommend new data points to enhance fraud detection capabilities, making a direct impact on the team's decision-making

• Collaborate with anti-fraud partners to gain in-depth knowledge and continuously improve our usage of their services, ensuring we maximise their value

• Conduct detailed manual fraud analysis through PSP interfaces and Excel, taking a hands-on approach to identify and resolve fraudulent activities

• Build and implement fraud-prevention processes from the ground up, with the freedom to innovate and create systems that will significantly reduce risk for the business.
  

Workplace: Indonesia/Philippines & Remote
We are a remote-first company, with teams located around the Globe, and our HQ office is in Berlin, where the team often meets in the office.

Who you are:

• You bring previous experience as a Fraud Analyst or a related role, specifically related to handling fraudulent activities within payment processes

• You have already worked with PSPs (Payments Service Providers) such as Adyen, Stripe, Mollie or Worldpay or as a Fraud Analyst in an e-commerce environment

• You are familiar with different fraud-prevention technologies and strategies

• You are able to drive resolutions across different teams, including Finance teams, Tech teams and external anti-fraud Partners

• You are self-intuitive and resilient, focused on long-term prevention and risk assessment

• Your communication skills are top-notch, since you are able to clearly define fraud-prevention strategies across technical and non-technical teams

What you can expect:

• You will join a fast-paced travel tech company and take on a rapidly growing industry

• You will take on ownership and responsibility from day one and have a direct impact on the success of the company

• We value agility We're constantly updating our tech stack and offer the best possible tools to ensure all of our in-house engineers, partners, and carriers benefit from cutting-edge, efficient solutions

• You will work with global companies. Our product attracts the biggest names in travel technology, such as and Google Maps, and national carriers like Amtrak, Deutsche Bahn, Renfe, and SNCF

Our hiring process for this role:
For any queries, please contact your Talent Partner at ).
Do you want to work in an advanced tech environment and have an impact on millions of travellers around the globe? Come join us