
Collections Representative-US Healthcare Account
4 days ago
We're Hiring: Collections Representative
Salary: Up to PHP 30,000
Schedule: Shifting | Night Shift
Location: BGC taguig
Start Date: ASAP | HMO Day 1 | 10 SLs
About the Role:
Are you experienced in handling healthcare revenue cycle management and insurance claims? Join our team as a Collections Representative and be part of a dynamic environment where you'll play a crucial role in managing payment transactions, collecting balances, and ensuring accurate claims processing. This role involves working closely with insurance companies and patients to ensure timely and correct payments—whether through insurance, co-pays, or pre-authorizations.
Key Responsibilities:
Follow up on insurance accounts receivables within timely filing limits
Call patients regarding their payment dues and collect pending balances
Submit claims, medical records, and appeal requests for reconsideration
Handle claim denials, rejections, and submit adjustments or write-offs
Coordinate with insurance providers and internal departments via calls and emails
Maintain accurate documentation and uphold HIPAA/confidentiality standards
Non-Negotiable Requirements:
6 months to 1 year of experience in Healthcare Insurance Collections
Knowledge in Revenue Cycle Management, claims processing, co-pay, and pre-authorizations
Completed at least 2 years in college or holds an Associate/Bachelor's degree
Strong English communication skills – both verbal and written
Willing to work on a night shift (between 6 PM to 10 AM PH time)
Amenable to work overtime and weekends when required (with OT pay and night differential)
Preferred Skills:
Proficiency in reading and interpreting Explanation of Benefits (EOB)
Experience with Medicare or other U.S. insurance payers
Basic Excel, Word, Outlook, and typing speed of 35 WPM
Job Types: Full-time, Fixed term
Contract length: 6-12 months
Pay: From Php30,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
Ability to commute/relocate:
- Taguig: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Required)
Experience:
- Healthcare Insurance Collections: 1 year (Required)
Work Location: In person
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