Collections Representative

4 days ago


Taguig, National Capital Region, Philippines American Express Full time ₱900,000 - ₱1,200,000 per year

Collections Representative - Future Opportunities
 

#4th in Great Place to Work's Best Company To Work For 2025

#10th in Fortune Magazine's 2025 World's Most Admired Companies

#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers

Top GBS Employers for the Philippines by the Everest Group

At American Express, our culture is built on a 175-year history of innovation, shared 

values

and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service.
Find your place in service on #TeamAmex.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

Minimum Qualifications:
 

  • At least 1 year of Collections experience – financial
  • At least Senior High School Graduate (New curriculum)
  • Prior Sales/Collections experience is an add-on
  • Comfortable working in 24/7 work environment

Preferred Qualifications:
 

  • Put enterprise thinking first, connect the role's agenda to enterprise priorities and balance the needs of customers & shareholders.
  • Lead with an external perspective, challenge status quo and bring continuous innovation to our existing processes.
  • Demonstrate learning agility, make decisions quickly and with the highest level of integrity.
  • Should possess strong analytical and problem-solving skills and a tremendous will to win
  • Strong relationship building, management and influencing skills
  • Exceptional verbal, written, and interpersonal communication skills

Please note that this is a future opportunity in American Express.

Additional Details:
 

  • Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
  • Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
  • Work From Home Requirements:
  • Must have at least 25 MBPS internet connection plan / speed
  • Must have a private & quiet area to work at home
  • American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.



  • Taguig, National Capital Region, Philippines Systemantech Full time ₱360,000 per year

    We're Hiring: Collections RepresentativeSalary: Up to PHP 30,000Schedule: Shifting | Night ShiftLocation: BGC taguigStart Date: ASAP | HMO Day 1 | 10 SLsAbout the Role:Are you experienced in handling healthcare revenue cycle management and insurance claims? Join our team as a Collections Representative and be part of a dynamic environment where you'll play a...


  • Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱300,000 - ₱360,000 per year

    This company helps organizations build innovative solutions, and digital customer experience. They have been in the industry for over 45 years.Position: Collection Customer Service Representative (Open for undergraduate + BGC)Company Industry: IT CompanyWork Location: BGC, Taguig CitySalary: Php25,000-Php30,000Work Set Up: Onsite (Monday...


  • Taguig, National Capital Region, Philippines Maybank Full time ₱900,000 - ₱1,200,000 per year

    Your RoleThe Collection staff is responsible to remind and collect Maybank account holder to pay their loan obligations and help achieve the target delinquency rates, NPL Ratios, Recoveries, and ECL of CUL Collections. Process and monitor the status of NPL accounts, Charge off/Written off (COWO) accounts subject for litigation of Credit Cards, Personal...


  • Taguig, National Capital Region, Philippines Systemantech Full time ₱600,000 - ₱1,200,000 per year

    Job description:This role is responsible for timely and accurate resolution of account receivables either through insurance payment collections, adjustment, or write offs.This job description will be reviewed periodically and is subject to change by management.RESPONSIBILITIES:➢ Performs AR follow-up on assigned accounts taking into account Timely Filing...

  • Collections Analyst

    2 days ago


    Taguig, National Capital Region, Philippines Nasdaq Full time ₱1,200,000 - ₱3,600,000 per year

    Why NasdaqWhen you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting...


  • Taguig, National Capital Region, Philippines CBE Companies Full time $30,000 - $50,000 per year

    Job Description:Requirements:High School Diploma or its equivalent1 year of call center collections, customer service or telemarketing experience preferred, but not required.Good command of English communication skills.DUTIES AND RESPONSIBILITIESAbility to communicate in a clear and effective manner with the customer.Effectively adapt to customer situations,...


  • Taguig, National Capital Region, Philippines Suyen Corporation Full time ₱132,000 - ₱396,000 per year

    The Sales Representative or Account Executive acts as the representative of the company in building strong client relationships and manage existing ones with key accounts such as supermarkets/groceries and major pharmacies. He/She is responsible in handling BENCH's perfumes, soaps, hair-care, and other personal care products.Job RoleHandle key accounts,...


  • Taguig, National Capital Region, Philippines Satellite Office Full time

    Customer Support Representatives provide a critical front line of support via telephone, email and webchat for Wisr customers. Customer Support Representatives coordinate within our teams to provide customers with information on our products and services, loan servicing queries, new loan applications and technical support with our products.KEY...


  • Taguig, National Capital Region, Philippines WHR Global Consulting Full time

    OverviewOutbound Sales Representative (Lead Generation) at WHR Global ConsultingPOSITION TITLE: Inside Sales Representative (BPO)WORK LOCATION: TaguigWORK SETUP: OnsiteWORK SCHEDULE: Night ShiftQualificationsB2B sales experience preferredFluent in written and verbal English with a neutral accent for clear communication with American customersStrong...


  • Taguig, National Capital Region, Philippines Free Post Job Full time ₱600,000 - ₱1,200,000 per year

    Position Title: Inside Sales RepresentativeLocation: TaguigSetup: OnsiteSchedule: Fixed Night ShiftQualifications:With B2B sales experienceFluent in written and verbal English with a neutral accent for clear communication with American customersStrong negotiation and conflict resolution skills to manage contracts and client expectationsFamiliar with CRM...