Wave 1 up to 50k Package here CSR Role/Class of January

4 days ago

Pasig, National Capital Region, Philippines Talentprobe Due Diligence Full time

About the role

Talentprobe Due Diligence is seeking a talented and enthusiastic Customer Service Representative to join our dynamic team in Pasig City, Metro Manila. This is a full-time position where you will be the first point of contact for our customers, providing exceptional service and support.

What you'll be doing

  • Handling inbound customer inquiries and requests via phone, email, and chat
  • Providing accurate and timely information to customers
  • Troubleshooting and resolving customer issues efficiently
  • Maintaining a positive and professional attitude to ensure a great customer experience
  • Staying up-to-date with company products, policies, and procedures
  • Collaborating with cross-functional teams to provide the best possible solutions for customers

What we're looking for

  • 1-2 years of experience in a customer service or call centre role
  • Strong communication and interpersonal skills
  • Excellent problem-solving and critical thinking abilities
  • A positive, adaptable, and customer-centric mindset
  • Proficiency in both written and spoken English
  • Familiarity with customer service software and tools

What we offer

  • Competitive salary and attractive benefits package
  • Opportunities for career advancement and professional development
  • Collaborative and supportive work environment
  • Employee well-being initiatives, including healthcare and wellness programs

About us

Talentprobe Due Diligence is a leading provider of due diligence and risk management services. With a strong focus on customer satisfaction, we are committed to delivering innovative solutions that help our clients make informed decisions. Join our team and be a part of our continued growth and success.

Apply now to become our next Customer Service Representative

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