BCM Officer for WB Asia

• REQ
• 28/08/2025
• Business Control
• Makati City, Filipijnen
• ING Hubs

Background on what ING is about:

ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.

At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.

ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking

Job Overview

ING Hubs Philippines' risk governance structure follows ING Bank's three lines of defence model which aims to provide sound governance framework for risk management.

First line of defence (1LoD)

Each department and business line has the primary ownership, accountability, and responsibility for assessing, controlling, and mitigating all financial and non-financial risks affecting their businesses and for the completeness and accuracy of financial statements and risk reports with respect to their responsible areas.

The BCM Officer sits within the COO – Operational Design, Control, and Resilience (ODCR) Team which drives the risk and control activities in the 1LoD. This role reports to the ODCR Lead of ING Hubs Philippines, while providing service to Wholesale Banking Asia (total of 12 locations).

The BCM Officer is responsible for the development, implementation, and maintenance of Operational Resilience and Business Continuity (ORBC) strategy of WB Asia, following Global and local policies, procedures, and recognized best practices.

Key Responsibilities

Strategic Planning and Eecution

Participate in the development and e

• ecution of an organization-level BC and OR strategy
• Understand specific operational and/or regulatory requirements surrounding ORBC; provide guidance in the development of solutions to meet these requirements
• Establish or improve the management system approach to BC and OR assessment, documentation, maintenance, and testing
• Effectively and efficiently facilitate the regular review and update of business impact analysis (BIA), business continuity plans (BCP), crisis management plan (CMP), and all other BC and OR documents
  Prepare and conduct regular BC and OR eercises to test the adequacy of e- isting plans and strategies
• Assist Management Committee during crisis or service disruption events and contribute to process improvement initiatives

Coordination and Reporting

Coordinate efforts with relevant stakeholders to ensure successful e

• ecution of ORBC strategy
• Conduct regular meetings with Crisis Management Organization (CMO) to provide updates on strategy and initiatives and to report on any identified crisis

Risk Management

• As Local Control Owner of Operational Resilience and Business Continuity Control Standard -

• Facilitate gap analysis/impact assessment and monitor the remediation of gaps related to global control standards and/or local regulatory requirements

• Ensure timely and proper documentation of controls in the system (iRisk)
• Provide evidence for key control testing and facilitate timely control evaluation

Training and Awareness

• Ensure adequate understanding of ORBC strategy and related policies and processes across the organization
• Develop and conduct training sessions on ORBC related topics
• Ensure timely release of reports on lessons learned from actual crisis scenarios
• Maintain knowledge and understanding of ING Hubs PH's services and business processes

Key Capabilities/Eperience

At least eight (8) years of banking e

• perience, specifically in the field of Business Continuity Management and/or Operational Resilience.

Minimum Qualifications

Demonstrable competency in the planning, documentation, implementation/e

• ecution, maintenance, and testing of overall ORBC and crisis management programs
  Able to think strategically and drive tactical e- ecution
• Fluent in English (written and spoken); with good communication and presentation skills
• Able to liaise and collaborate with a broad range of individuals, including Senior Management and Global stakeholders
  Capable to train others, transfer knowledge, and share e- pertise
• Able to work well, apply sound judgment, and make timely decisions under pressure
• Proactive, self-starter, and requires minimal supervision
• Able to establish a good working relationship among colleagues
  E- perience with international/global financial institution is an advantage
  E- perience in process automation, data visualization and dashboard design using SharePoint, Microsoft Power platforms, Power Automate is preferred

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ING Recruitment team

Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.