Workday Technology Analyst

Job Overview

In this versatile role, you will be responsible for the successful operation of our People technologies and tools, specifically Workday HCM, Absence Management, Advanced Compensation, Time Tracking, Benefits, Payroll and Workday Help. Youll be focused on responding to People technology cases related to systems enhancements, continuous improvements, functionality changes and business as usual requests that will drive efficiencies throughout our People Function.

In this role youll be primarily focused on managing requests and queries focused around Workdays support solutions in HCM, Absence Management, Payroll, Time Tracking and Benefits, with opportunities to lead continuous improvement system enhancements with the goal of reducing operational overheads. We are live on Workday globally and are constantly rolling out new features within Workday to improve the overall user experience, so we have a very exciting continuous improvement backlog and roadmap for you to work with.

Qualifications

• Bachelor's degree in Business Administration, Computer Science, HR Management, or related field
• Minimum 2-3 years of hands-on experience with Workday functional solutions (design, build, test, deploy)
• Strong understanding of HR functions, processes, structures, and responsibilities
• Deep expertise in Workday Core HCM, Absence Management, Payroll, Time Tracking, and Benefits
• Extensive knowledge of Workday areas: Staffing, Worker Data, Organizations, Business Processes, Security, Reporting & Analytics
• Proven consulting experience with strong problem-solving and requirement-challenging skills
• Significant experience with Workday data conversion and EIBs
• Advanced skills in Microsoft Excel or Google Sheets, including complex formulas and data management
• Excellent collaboration and communication skills with team members and stakeholders
• Ability to manage conflict professionally and maintain confidentiality
• Detail-oriented, structured, and deadline-driven
• Strong written and verbal communication skills for technical and non-technical audiences
• Capable of working independently in a fast-paced environment
• Team-oriented with strong interpersonal skills

Job Description

• Act as subject matter expert for Workday support topics
• Respond and resolve Workday related tickets, primarily within HCM, Absence Management, Payroll, Time Tracking and Benefits modules
• Problem solve and identify and resolve the root cause of tickets to reduce ticket counts and improve the user experience for the People Function and wider business at HelloFresh
• Proactively identify opportunities to improve HelloFresh by using Workday as a transformational tool
• Consult with stakeholders at all levels to ensure Workday is built with HR customers and end-users in mind
• Provide production support and work on troubleshooting and resolving critical issues
• Take a leading role in maximizing Workdays reporting and analytics capabilities
• Optimize and maintain the security model in Workday and ensure its aligned to the People function and business end users needs
• Maintain data integrity in system by identifying data error trends and performing system audits
• Develop and maintain user support materials (how to documents, videos) and deliver training to colleagues across functions
• Perform other related duties as assigned.

Work set up requirement:

• Able to work hybrid
• Able to work CET
• Able to work PH Holiday when necessary

Job Types: Full-time, Permanent

Pay: Php50, Php90,000.00 per month

Benefits:

• Health insurance
• Life insurance

Ability to commute/relocate:

• Taguig: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Workday: 3 years (Required)

Work Location: In person