
Barista
1 week ago
Key Responsibilities:
Coffee Preparation:
Prepare a variety of coffee beverages (espresso, lattes, cappuccinos, etc.) using professional-grade coffee machines.
- Ensure the consistency and quality of all coffee drinks, following recipes and maintaining proper brewing techniques.
Customer Interaction:
Engage with customers in a friendly and outgoing manner, creating a warm and welcoming environment.
- Answer questions about the menu, make recommendations, and explain different coffee options and brewing methods.
Maintaining Cleanliness:
Keep the coffee bar area clean, organized, and well-stocked at all times.
- Ensure all equipment is properly maintained and cleaned according to health and safety regulations.
Handling Transactions:
Process customer orders accurately and efficiently using the point-of-sale system.
- Handle cash and card payments, ensuring correct change and receipts are provided.
Team Collaboration:
Work closely with other team members to ensure smooth operation during busy shifts.
- Provide support during rush times, assisting with preparation, customer service, and cleanup.
Upselling and Customer Engagement:
Recommend specialty drinks, upsell pastries or additional products, and build rapport with regular customers.
- Participate in promotions or loyalty programs to encourage repeat business.
Requirements:
- Years of barista experience in a coffee shop or café.
- Outgoing, talkative personality with a passion for customer service.
- Strong knowledge of coffee preparation, brewing techniques, and coffee machines.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Excellent communication and interpersonal skills.
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