Service Engineer

About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a 24X7X365 environment. In this position, you’ll work on a wide variety of technical issues and be a part of a dynamic, collaborative team. Customer service and a strong desire to learn and grow are...

What you'll do:Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email, chat to ensure courteous, timely, and effective resolution of end-user issues.Follow-up on open tickets, keeping the clients informed of any updates to their tickets along the way.Record, track, and document the service desk incident within...

Job Description: Equipment Monitoring and Documentation:Conduct regular monitoring of electrical, mechanical, and cabling systems.Record equipment status, utilization, and alarms; escalate issues as needed.Generate report for O&M for each equipment and keep and update equipment history record.Submit periodic reports, such as O&M performance reports, project...

E&R Builders and Management Services, Inc. (ERBMSI) is a company specializing in Construction Project Management, Quantity Surveying (QS) with Engineering and Design Consultancy Services in all construction related works which provide total engineering solutions and proactive hands-on approach to manage projects, infrastructure real estate developments and...

HUKL Consultants OPC is a consulting resource provider for companies in various industries. HUKL offers highly skilled consultants to support functions such as HR, Accounting, IT, Contact Center operations, Training, and Marketing.Tasks:Design, deploy, and manage cloud & server infrastructure for high availability and efficiency.Implement security hardening,...

What You’ll Do: - Work with a team of like-minded professionals to monitor customer ticket queues and triage tickets that need immediate attention. We service customers as small as 10 users, up to multinational enterprises. - Remain cognizant of customer service-level agreements, and strive to meet or exceed them on a regular basis. - Become the owner of...

About the role: We seek a dynamic, customer-facing Azure Cloud Engineer to work as part of our Professional Services team in the completion of complex IT projects. What You’ll Do: - Provide hands-on technical support for complex projects, focusing on production and implementation. - Participate in project work plans and report deviations to Project...

We will reach out to you via the email address provided in your resume should you qualify for the next steps of your application.An Alerts and Maintenance Engineer monitors customer IT systems, responds to alerts, handles tickets and escalated queries, and performs proactive maintenance on hyper-converged infrastructure to ensure stability and...

Roles and ResponsibilitiesContribute to the development of innovative AI-driven products and solutions for both internal and client-facing projects.Work on Conversational AI, Speech Technologies, Voicebots, Image & Video Processing, and Automation depending on area of expertise.Build and optimize Large Language Models (LLMs), chatbots, and NLP/NLU systems...

Company Profile: Founded in the early 1980s by a small group of engineers, this global organization started with a modest capital and a big vision—to use technology to solve business problems. Over the decades, it has expanded its reach to dozens of countries, offering services in areas like software development, digital solutions, and business consulting....