Service Engineer

2 weeks ago


Clark Freeport Zone Pampanga Philippines Private Advertiser Full time ₱400,000 - ₱800,000 per year

Key Responsibilities & Duties

  • Provide reactive call-out response and exceptional service to Customers
  • Installation of systems and products
  • Provide Customer with product training
  • Carry out hardware and software modifications/upgrades on existing sited equipment
  • Regular Preventative maintenance of existing products
  • Management and control of spare parts for product repair and upgrade
  • Communication and escalation of any service issues in line with the relevant processes
  • Cover for other regions during periods of high workload
  • Working as part of a team or individually responding to on site customer support requests
  • Weekend call-out cover – dependent on region
  • Logical approach to fault finding
  • Working on site – Manila / Clark

Academic Qualifications

  • Minimum 2 years related technical maintenance / service support experience
  • Recognized engineering qualification – preferably electrical/electronic
  • Fresh graduates are welcome to apply

Work Experience & Skills

  • Strong computer skills and understanding of computer peripheral equipment and set up
  • Good customer facing skills
  • Organized approach to workload planning
  • Ability to learn new skills and products quickly and efficiently
  • Good written and verbal communication skills


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