Collection Specialist

5 hours ago

Taguig, National Capital Region, Philippines Jetson Manpower Agency Full time ₱300,000 - ₱348,000 per year

The Collection Team Member contacts individuals with overdue accounts and conducts

administrative activities to recover outstanding payments. The role requires strong

communication, negotiation, and problem-solving skills for timely debt collection while

maintaining a professional and empathetic approach.

Mentioned below are key duties:

  • Contact customers via phone, email, or letters to collect outstanding debts.
  • Negotiate repayment plans and settlements in accordance with company policies.
  • Maintain accurate records of all communications and payment arrangements.
  • Follow up on broken promises to pay and escalate unresolved cases.
  • Maintain compliance with debt collection laws and company procedures.
  • Meet or exceed daily and monthly collection targets.

Skills Required:

  • Good communication with and customer centricity
  • Effective negotiation skills to drive collections
  • Team player with a positive attitude

Qualifications (Education/Experience/Certification):

  • B2B Collections experience based on grade
  • College Graduate
  • Amenable to work full onsite in McKinley West, Taguig following AU shift
  • With experience working in ANZ market

Job Type: Full-time

Pay: Php25, Php29,000.00 per month

Benefits:

  • Company Christmas gift
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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