Assistant Manager WFM

About the role Are you an experienced Workforce Management (WFM) or Real Time Analyst looking for an exciting opportunity to join a dynamic and innovative team? This full-time role will play a crucial part in optimising workforce efficiency and enhancing the overall customer experience.What you'll be doingDeveloping and maintaining workforce forecasts and...

The WFM Supervisor is responsible for leading the Workforce Management team in forecasting, scheduling, real-time monitoring, and reporting to ensure the call center meets its service levels, productivity goals, and staffing requirements. This role ensures the right people are in the right place at the right time to support operational excellence.Key...

Job title: WFM ManagerAccount: HealthcareType of Support: VoiceWork set up: 100% Onsite in CebuWork shift: US Business HoursSalary: Up to 68KStart date: ASAPJob Description:Leading a team for performing data analysis and reporting statistical reports and key trends as support for business decisions. Daily, Month end and Quarter end Report generation, PPTs,...

Be a part of our fast-growing team and unchain all the possibilitiesWhat is your mission?We are looking for a detail-oriented and analytical Workforce Management (WFM) Reporting Analyst to transform workforce data into actionable insights that enhance performance and efficiency. You'll work closely with project leads and operations experts to build...

Position Title:WFM Analyst II/Scheduler (PHL)Shift:Job Description:Responsible for performing both real-time analysis and scheduling functions as determined by current business need. Primary duties may include, but are not limited to: Performs real-time analysis duties to ensure service levels are met. Monitors call volume demand in real time and flexes...

Be a part of our fast-growing team and unchain all the possibilitiesWhat is your mission?We are looking for a Forecasting Manager to lead assessments, workshops, and process improvement projects that enhance client operations. You'll design target-state WFM models, support transformation initiatives, and serve as a trusted advisor to senior stakeholders....

TheReporting Analystis responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX Global Philippines, Inc.Recommending establishment of new or modified reporting methods and procedures to improve report content and completeness of informationConferring with persons originating, handling, processing, or...

Be a part of our fast-growing team and unchain all the possibilitiesWhat is your mission?We are looking for a Workforce Management (WFM) Lead to oversee client engagements, deliver strategic workforce solutions, and drive process transformation. You'll act as a trusted advisor, leading cross-functional teams to optimize forecasting, capacity planning, and...

We Are Assistant Brand Manager Level up your career and be part of a famous FMCG company in the Philippines We are seeking a talented and driven Assistant Brand Manager who will monitor and analyze marketing performance metrics, sales data, and market trends to assess the effectiveness of marketing campaigns and identify areas for improvementAbout...

This is for international applicants only. If you are located in the U.S., please visit our Careers Page.We are unable to sponsor or take over sponsorship of an employment Visa at this time. We do not offer international contractor roles, ONLY international employment agreements.Curious? Join the InsiteJourneyThis is a remote role for individuals who...