Business Assurance Administrator

Job description:

The primary responsibility of the
Business Assurance Administrator is to:

• Assist the Department Manager to ensure that all aspects of the department functions are maintained to a high standard.
• Provide support to the business to ensure operational processes are run smoothly and within the prescribed Governance & Business Assuranceframework.
• Manage the business support functions of the Oceania Governance and Business Assurance team.

The key responsibilities and associated duties of the position include the following:

• Maintain team reports, databases and webportals to ensure that they are up to date and embedded within the team.
• Support the creation of reports to meetbusiness needs.
• Model best practice for document control andmaintenance.
• Manage the shared team email inbox and respondto queries in a timely and professional manner, escalate where necessary.
• Organise and manage the Group Bid Reviewcalendar, ensuring all necessary stakeholders and approvers are invited asnecessary and able to attend thereview.
• Ensure governance review approvers whocannot attend have nominated a delegate and maintain a register of delegates
• Create meeting minutes, validate withstakeholders and publish in a timely manner.
• Own the engagement with action owners on thestatus of and progress of actions resultant of governance approval reviews.
• Support the Governance and BusinessAssurance team in daily operations escalating any complex issues to Governance &Business Assurance Manager.
• Otherrequirements as determined by the Head of Operational & Sales Success orthe Governance & Business Assurance Manager

Experience:

• Communications:
• Strong interpersonal skills including the ability to build relationships andcommunicate professionally at all levels; Ability to get consensusandcollaboration across many business units; Able to better collaborate in adynamic, virtual team environment treating all individuals with fairness andrespect,demonstrating sensitivity for cultural and gender differences
• Attention to Detail:
• Demonstrates thoroughness and accuracy in work output; consistently reviewswork to ensure completeness and correctness; identifiesinconsistencies andresolves them proactively; maintains high standards even when handling complexor repetitive tasks.
• Drive for Results:
• Makes things happen; inquisitive; is proactive; balances "analysis" with"doing"; sets high standards for self and others;Commits to organizational goals.
• Teamwork:
• Collaborates with others in own unit and across boundaries; acknowledges others'contributions; works effectively with individuals of different culture and gender; willing to seek help as needed. Influencing and resolving differencesacross organisational boundaries: Gaining support and commitment from others even without formal authority; resolving differences by determining needs and forging solutions that benefit all parties; Leads by example.
• Learning and knowledge sharing:
• open to newideas;shares own knowledge; applies knowledge in dailywork; builds partnerships for learning andknowledge sharing at a team and organisation level.
• Continuous Improvement and Process Enhancement:
• Proactively identifies opportunities to improve workflows and outcomes; applies critical thinking to refine processes;encourages feedback and innovation to drive efficiency and effectiveness;committed to fostering a culture of learning and optimisation.
• 1 – 3 years relevant experience
• Microsoft 365 proficient