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Business Assurance Administrator
2 weeks ago
Job description:
The primary responsibility of the
Business Assurance Administrator is to:
- Assist the Department Manager to ensure that all aspects of the department functions are maintained to a high standard.
- Provide support to the business to ensure operational processes are run smoothly and within the prescribed Governance & Business Assuranceframework.
- Manage the business support functions of the Oceania Governance and Business Assurance team.
The key responsibilities and associated duties of the position include the following:
- Maintain team reports, databases and webportals to ensure that they are up to date and embedded within the team.
- Support the creation of reports to meetbusiness needs.
- Model best practice for document control andmaintenance.
- Manage the shared team email inbox and respondto queries in a timely and professional manner, escalate where necessary.
- Organise and manage the Group Bid Reviewcalendar, ensuring all necessary stakeholders and approvers are invited asnecessary and able to attend thereview.
- Ensure governance review approvers whocannot attend have nominated a delegate and maintain a register of delegates
- Create meeting minutes, validate withstakeholders and publish in a timely manner.
- Own the engagement with action owners on thestatus of and progress of actions resultant of governance approval reviews.
- Support the Governance and BusinessAssurance team in daily operations escalating any complex issues to Governance &Business Assurance Manager.
- Otherrequirements as determined by the Head of Operational & Sales Success orthe Governance & Business Assurance Manager
Experience:
- Communications:
- Strong interpersonal skills including the ability to build relationships andcommunicate professionally at all levels; Ability to get consensusandcollaboration across many business units; Able to better collaborate in adynamic, virtual team environment treating all individuals with fairness andrespect,demonstrating sensitivity for cultural and gender differences
- Attention to Detail:
- Demonstrates thoroughness and accuracy in work output; consistently reviewswork to ensure completeness and correctness; identifiesinconsistencies andresolves them proactively; maintains high standards even when handling complexor repetitive tasks.
- Drive for Results:
- Makes things happen; inquisitive; is proactive; balances "analysis" with"doing"; sets high standards for self and others;Commits to organizational goals.
- Teamwork:
- Collaborates with others in own unit and across boundaries; acknowledges others'contributions; works effectively with individuals of different culture and gender; willing to seek help as needed. Influencing and resolving differencesacross organisational boundaries: Gaining support and commitment from others even without formal authority; resolving differences by determining needs and forging solutions that benefit all parties; Leads by example.
- Learning and knowledge sharing:
- open to newideas;shares own knowledge; applies knowledge in dailywork; builds partnerships for learning andknowledge sharing at a team and organisation level.
- Continuous Improvement and Process Enhancement:
- Proactively identifies opportunities to improve workflows and outcomes; applies critical thinking to refine processes;encourages feedback and innovation to drive efficiency and effectiveness;committed to fostering a culture of learning and optimisation.
- 1 – 3 years relevant experience
- Microsoft 365 proficient